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Housekeeper

posted September 23, 2019

Home2 Suites by Hilton Greensboro Airport
Greensboro, NC
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638201 l

About This Job

Position Summary:

The purpose of this job is to clean guest rooms and bath in accordance with company standards for quantity, cleanliness, guest satisfaction, and safety and security.  Responsible for the cleanliness and arrangement of supplies in guest rooms.

Essential Functions:

  • Provide the highest quality of service to the guest at all times.
  • Stock supply cart and use the amount of supplies that are in accordance with standards.
  • Using correct chemicals provided, clean guest rooms, which includes but is not limited to striping and making the bed, gathering and emptying trash, cleaning mirrors, dusting furniture and fixtures, and vacuuming.
  • Sanitize all glassware and ice buckets as in accordance to state and local health department standards.
  • Clean guest baths, which includes but is not limited to cleaning bath fixtures, commodes, floors, wall and mirrors.
  • Replenish guest rooms and baths with amenities, supplies, and linen and terry in accordance to standards.
  • Inspect room for repairs or fixtures that are not working properly and make small repairs such as replacing batteries for remote control or replacing light bulbs. Report request for repairs to supervisor or maintenance department in accordance with hotel procedures.
  • Inspect rooms and baths to assure quality standards have been achieved.
  • After cleaning each room and bath, report room status in accordance with hotel procedures.
  • Achieve productivity and quality standards for cleaning rooms and baths.
  • After cleaning rooms and baths, store cart and supplies, and empty trash in accordance with hotel procedures.
  • Report any discrepancies to the Housekeeping Manager.
  • Be able to lift and carry 30lbs.; push and pull 60 lbs.
  • Be available to work a varied scheduled of hours worked and days off.
  • Assist other employees in various assignments such as cleaning, stocking supplies or assisting in laundry.
  • Other duties as assigned, of which the employee is capable of performing.

 

Guest Satisfaction 

  • Announce presence and enter guest rooms in accordance with standards and procedures.
  • Smile, acknowledge and greet guest in rooms and/or in passing in hallways and other public areas.
  • Respond to guest’s request for additional supplies such as extra towels, iron board, etc.
     

Safety and Security 

  • Perform work duties in accordance with safety and security policies and procedures.
  • Perform work duties in accordance with regulations such as OSHA, HAZCOM, and Blood Borne Pathogens.
  • Report and store lost and found items in accordance with hotel procedures.

 

Requirements:

  • Ability to speak, read, write and understand the English language
  • Basic reading, writing and math skills
  • Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment
  • Commitment to exceptional guest service
  • Great positive attitude
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About This Employer

Home2 Suites by Hilton Greensboro Airport

7801 National Service Road
Greensboro, NC 27409

(336) 256-9680

95 Room Extended Stay

home2suites3.hilton.com

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YOUR STYLISH, ALL-SUITE HOME2 IN GREENSBORO, NORTH CAROLINA

Conveniently located near the Piedmont Triad International Airport, Home2 Suites by Hilton Greensboro Airport, NC is just seconds from Interstate 40 and HWY 68. Our welcoming, all-suite hotel in Greensboro, NC, is near restaurants and shopping opportunities and offers corporate guests easy access to local companies and business parks. Enjoy thrills and spills at the Wet 'n’ Wild Emerald Pointe Water Park, attend a concert at the Greensboro Coliseum Complex and visit the International Civil Rights Center & Museum

Feel at home at this extended-stay hotel in Greensboro, NC, in a spacious, beautifully decorated studio or one bedroom suite. Stay connected with complimentary WiFi at the ergonomic work desk. Play music through the iHome dock or watch movies on the HDTV. Cook in your full kitchen, which is equipped with a dishwasher, microwave and refrigerator. Shop at the Home2 MKT® or take advantage of our complimentary grocery delivery service. Remember to pack the leash and bowl as Home2 is your pet’s home too.

Start each day at this all-suite, Greensboro hotel, at the complimentary Inspired Table™ breakfast buffet. Swim in the indoor saline pool, energize in the contemporary fitness center or do some laundry while you work out in our combined laundry/fitness facility, Spin2Cycle. Meet friends in the comfortable Oasis lounge area or unwind on the outdoor patio which features a inviting fire pit and cooking grills.