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Greeter

posted April 2, 2019

Hyatt Regency Cincinnati
Cincinnati, OH
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Do you love chatting with people & making them smile? If so, this is the job for you! Hyatt Regency Cincinnati's Red Roost Tavern is looking for an outgoing customer service focused Greeter to join our team!
733359 l

About This Job

Delivering Hospitality, Creating Value, Every Customer, Every Time 

The Hyatt Regency Cincinnati is located in the heart of the city.  Direct access to the adjacent Cincinnati Convention Center and to all downtown Cincinnati by enclosed walkways is just one of the outstanding features of the Hotel.  Hyatt Regency Cincinnati has the largest hotel ballroom in the city at 14,219 square feet; a dramatic glass-enclosed pre-function area overlooking the four-story atrium and 14 additional meeting rooms.  491 guest rooms including 14 suites, set a new standard of luxury. Hotel facilities include a 24-hour fitness center, indoor saline pool, a Farm-Forward full-service restaurant, and a quick service Market.

The Greeter/Cashier supervises and coordinates activities of dining room to provide fast and courteous service to patrons: Schedules dining reservations and arranges parties or special services for diners. Greets guests, escorts them to tables, and provides menus. Addresses complaints of patrons and ensures prompt and courteous service to guests.  Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations. Total receipts at end of shift to verify sales and clear cash register. Collect payment from customers that place to-go orders.

QUALIFICATIONS:

  • Prior customer service & cash handling experience preferred.
  • Read, write and speak English fluently.
  • High School diploma or equivalent.
  • Display basic knowledge of operation of computers.
  • Meet minimum age requirement of jurisdiction.
  • Ability to communicate effectively with the public and other Team Members.

Our company culture fosters teamwork, guest service, and individual accountability.  We deliver exceptional service, quality, and value to every guest, every time – the driving philosophy of our business. We want our hotels to be the best and our guests to be exceedingly satisfied. To achieve that goal, we hire the most highly qualified people and provide a competitive benefits package which includes:                                

  • Health Insurance (3 plan options)Dental Insurance & Vision Insurance
  • Vacation, Sick and Holiday Pay
  • Flexible Spending Accounts (Medical and Dependent Care)
  • Company paid Basic Life Insurance, Short & Term Disability
  • Educational Assistance Program
  • 401k Plan with match up to 6%

To learn more about Hyatt Regency Cincinnati and Davidson Hotels & Resorts visit our website, www.DavidsonHotels.com/careers and apply today!

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hotels & Resorts is a drug free workplace.  Pre-employment drug test and background check required.

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About This Employer

Hyatt Regency Cincinnati

151 West Fifth Street
Cincinnati, OH 45202

(513) 579-1234

491 Room Hotel

cincinnati.hyatt.com

Our Hotel

Located just steps from the Duke Energy Convention Center, our Hyatt Regency Cincinnati hotel in the vibrant downtown district puts you in the heart of the action. Whether you are visiting for business or pleasure, you’ll find the ideal spaces to relax, work, and play. If you are a sports enthusiast, we are the closest hotel to Paul Brown Stadium and within walking distance to the Great American Ballpark.