posted February 12, 2019Homewood Suites by Hilton Anchorage
Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.
As a Front Desk Agent/Night Auditor, you will
To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. Reliable, consistent attendance is a requirement. Employees are expected to be punctual and dependable. You will regularly use a computer and different software. High school education or equivalent experience is required. An Accounting background is preferred but not required. This position requires attention to detail and the ability to compile facts and figures. In addition to general office equipment, you will regularly operate Interstate systems and software, including a cash register. You must be able to communicate effectively and courteously over the telephone and in person. This position may occasionally require lifting luggage up to 50 pounds.
Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.
Homewood Suites by Hilton Anchorage, an award-winning extended stay hotel, is centrally located in midtown Anchorage, near Ted Stevens International Airport. Our guests enjoy newly renovated rooms, complimentary WiFi throughout the hotel and a shuttle service to and from the airport and downtown Anchorage, as well as Merrill Field, convention centers and the Alaska Railroad train station. Ideal for corporate extended stays, our hotel provides convenient access to BP Exploration corporate headquarters, Providence Hospital, Alaska Regional Hospital, and Alaska Native Medical Center.
We've been recognized by travelers through their reviews, earning the TripAdvisor Certificate of Excellence five years in a row, which puts our hotel in the TripAdvisor Hall of Fame!
Guests can wake up to a complimentary hot full breakfast daily and unwind with our evening social Monday through Thursday. We also have a 24-hour business center and four flexible event spaces for up to 80 guests.
We have 122 newly updated suites featuring studio and one- or two-bedroom options. Each suite has a separate living room with a sofa bed, versatile work space and a flat-screen TV. The fully equipped kitchen includes a two-burner cooktop, refrigerator, microwave and all the necessary utensils. If guests prefer to go out, they'll find a variety of restaurants within walking distance including Lone Star Steakhouse, Golden Corral, TGI Fridays and Applebee's.