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Director - Catering and Events

posted March 7, 2019

1 Hotel Brooklyn Bridge
Brooklyn, NY
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566587 l

About This Job

Job Description

ABOUT 1 HOTELS

As a luxury lifestyle hotel brand inspired by nature, 1 Hotels cultivates the best of eco-conscious design and sustainable architecture, together with extraordinary comfort and an unrivaled level of service. 1 Hotels launched in 2015 with the opening of exclusive properties in Miami’s South Beach and Manhattan’s Central Park. 1 Hotel Brooklyn Bridge, which opened in February 2017, is the first ground-up build, flagship property for 1 Hotels in Dumbo’s Brooklyn Bridge Park. All 1 Hotels properties are inspired by a simple idea: those that travel the world also care about it. 1 Hotels upholds this vision by channeling nature through design and culinary partnerships, while connecting with the local community and taking sustainable steps to make a big difference. Additional information can be found at www.1hotels.com.

Some benefits of working with us - Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities that drive your passion for nature such as:

• Sustainable, beautiful and inspiring work environment - You see and feel nature everywhere in the hotel - our hotel was built in Brooklyn Bridge Park

• Work life balance: Paid Time Off, Holidays

• Annual 8 hours paid to volunteer & hotel organized volunteer opportunities

• Pre-tax benefits to encourage commuting, and even free bicycle parking

• Wellness is important - competitive healthcare benefits & delicious, healthy meals - which are free

• Financial security - a great 401(k)/retirement savings plan

• Career advancement, in-house training, education assistance.

POSITION OVERVIEW

Responsible for the management of all aspects of Catering and Events ensuring that the marketing objectives and financial and business goals are met and for the sales, planning and coordination of group meetings, social events and planned food and beverage functions. Consistently strives to maximize revenue and promote hotel relationships through effective negotiation of services and prices in the property’s continuing effort to deliver outstanding guest service and financial profitability.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Establish goals to optimize performance and hold the departmental leadership team accountable for desired outcomes.

• Deploy departmental actions and strategies to meet team and property goals and for the internal and external communications required to deliver excellent guest service and satisfaction.

• Target and win over business via outside sales calls, hosting site inspections and meeting planner meetings, cold calling and emailing, networking, attending industry and association events. Prospect, solicit and close new business as well as maintain repeat client’s needs and maximize revenues. Handle all major events and VIP clients.

• Sell catering menus which meet the client’s needs and maximize revenues and periodically review and adjust menus to ensure product and brand consistency.

• Ensure regular, ongoing communication occurs (e.g. daily rallies, divisional/departmental meetings, attendance at regular and ad hoc hotel meetings). Conduct departmental and sales meetings to review activity and performance.

• Coach departmental and sales managers to ensure goal and plan achievement.

• Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services.

• Work closely with operational departments in planning and coordination of events and to establish policy standards, procedures, operational guidelines, service standards, menu and product ideas. Ensure proper controls are in place and polices are established and followed by all team members.

• Confirm payment, guarantees, set-ups and signed contracts and changes with clients.

• Generate and distribute detailed Banquet Event Orders according to client contract.

• Review and inspect function rooms and displays for conformance to brand standards and client requirements.

• Monitor guest feedback and performance data to optimize guest engagement and retention and take appropriate corrective action.

• Stay informed of market trends and introduce new products and services to drive guest engagement, increase revenue and ensure a competitive position in the market.

• Identify opportunities to optimize performance and create value by challenging existing processes, encouraging innovation and driving necessary change.

• Establish and maintain open, collaborative relationships and ensure direct reports do the same.

• Provide inspirational leadership to enliven the 1 Hotels Vision, Mission and Compass; deliver on Our Promise, provide Good-Natured Service and uphold our Brand Pillars.

• Recruit and select talented leaders and team members who will enhance the 1 Hotels culture and demonstrate functional expertise; ensuring staffing levels are appropriate to meet business demands.

• Train team members; plan, assign and direct work; reward and discipline team members; address complaints and resolve problems. Provide guidance and direction to subordinates through coaching, counseling, mentoring, and reviewing performance.

• Utilize interpersonal and communication skills to lead, influence and inspire others; advocate sound business decisions; demonstrate honesty and integrity; lead by example.

• Build and maintain an organizational culture that maximizes employee engagement and attracts top talent.

REPORTING RELATIONSHIPS

Reports directly to the Director of Sales and Marketing of 1 Hotel Brooklyn Bridge. The Director of Catering and Events has oversight for the Catering and Events Department.

QUALIFICATIONS & SKILLS

REQUIRED:

• A post-secondary diploma or degree in a field of study related to this profession; 4 years of experience in a comparable position and/or an equivalent combination of education and experience.

• Detailed Catering, Events and Food and Beverage knowledge; demonstrated strong leadership and selling skills; and proven achievements in selling, optimizing guest and team member engagement and financial performance.

• Experience successfully leading in a fast-paced environment and prioritizing demands.

• Strong interpersonal, team member relations and leadership abilities.

• Well versed in Catering, Events and Food & Beverage financial aspects

• Technically savvy and familiar with Catering, Events and Food & Beverage operating/budgeting systems and spreadsheets.

• Ability to identify and solve problems.

• Professional & appropriate business appearance and demeanor aligned with the 1 Hotel brand and culture.

• Excellent verbal and written communication skills.

• Strong attention to detail.

• Flexibility to meet the demands of a 24-hour operation.

PREFERRED:

• Prior experience in a quality luxury hotel, restaurant or catering brand; specifically in Catering, Events, and/or Banquets.

• Fluency in a second language other than English.

• Knowledge of hotel structure and interaction between departments.

• Prior experience with Delphi and HMS or similar Property Management System.

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About This Employer

1 Hotel Brooklyn Bridge

60 Furman Street
Brooklyn, NY 11201

(347) 696-2500

194 Room Hotel

1hotels.com

Managed by

ABOUT 1 HOTELS

As a luxury lifestyle hotel brand inspired by nature, 1 Hotels cultivates the best of eco-conscious design and sustainable architecture, together with extraordinary comfort and an unrivaled level of service. 1 Hotels launched in 2015 with the opening of exclusive properties in Miami’s South Beach and Manhattan’s Central Park. 1 Hotel Brooklyn Bridge, which opened in February 2017, is the first ground-up build, flagship property for 1 Hotels in Dumbo’s Brooklyn Bridge Park. All 1 Hotels properties are inspired by a simple idea: those that travel the world also care about it. 1 Hotels upholds this vision by channeling nature through design and culinary partnerships, while connecting with the local community and taking sustainable steps to make a big difference. Additional information can be found at www.1hotels.com.

Some benefits of working with us - Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities that drive your passion for nature such as:

  • Sustainable, beautiful and inspiring work environment - You see and feel nature everywhere in the hotel - our hotel was built in Brooklyn Bridge Park
  • Work life balance: Paid Time Off, Holidays
  • Annual 8 hours paid to volunteer & hotel organized volunteer opportunities
  • Pre-tax benefits to encourage commuting, and even free bicycle parking
  • Wellness is important - competitive healthcare benefits & delicious, healthy meals - which are free
  • Financial security - a great 401(k)/retirement savings plan
  • Career advancement, in-house training, education assistance.