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People Support Coordinator

posted April 1, 2019

Hersha Hospitality Management (HHM)
Philadelphia, PA
734914 l

About This Job

Opportunity: People Support (HR) Coordinator

Ground floor opportunity to grow your career in human resources by joining a centralized team of HR professionals dedicated to servicing over 5,000 hospitality professionals who serve our guests in over 115 hotels in 20 states from coast to coast. Initially, you will provide administrative support to the Benefits Manager, Director of Learning & Development, and other leaders in our collective effort to create and maintain employment experiences consistent with our core values. 

Potential Career Path

People Support Specialist – People Support Manager – People Support Director

Essential Job Functions

General People Support (HR) Functions

  • Enter new hire data into the Human Resources Information System (UltiPro).
  • Create internal digital/print materials as directed for a variety of People Support programs and initiatives.
  • Coordinate internal and external community service programs across corporate offices and hotels (United Way, Autism Speaks, etc.)

Benefit Support Functions

  • Administer benefit enrollment processes related to new joiners and the annual benefit open enrollment period which includes health, dental, vision, life insurance, short and long-term disability plans, and more.
  • Assist with benefit communications as directed, including preparing creative posters, notices and emails.
  • Perform other tasks related to benefit administration, compliance and reporting.
  • Willingly and politely assist associates with benefit questions.
  • Review fully insured benefit invoices for accuracy for manager’s review and final approval.
  • Assist with the administration of the 401(k) program.

Learning & Development Support Functions

  • Assist in planning and execution of training workshops and events.
  • Over time, design training materials and presentations with the use of PowerPoint, e-learning software, video, and other resources.
  • As requested, present training modules upon certification of ability to effectively deliver basic programs.  
  • Survey, track, analyze, and present participant feedback on L&D programs and initiatives.

Position Requirements

  • Associates or Bachelor’s degree preferred. High school diploma/GED required.
  • Previous HR internship or general office experience preferred.
  • Ability to create quality presentations and communications using a variety of mediums.
  • Highly proficiency with PowerPoint and proficient with Excel.

Work Environment and Context

  • Requires sitting or standing for extended periods, use of hands and fingers to operate computers and keyboards. Able to see, hear and speak.
  • Occasional travel may be required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It


About This Employer

Hersha Hospitality Management (HHM)

510 Walnut Street 9th Floor
Philadelphia, PA 19106

(215) 238-1046

Management Company

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About the company

HHM, also known as Hersha Hospitality Management, is an industry-leading hotel management, investment and development firm. HHM provides turn-key management, asset management or receivership solutions for 106 hotels in 19 states, including more than 20 full service hotels and 24 independents.

Join the Legacy of Happiness

It is no coincidence that Hersha means “happy” in ancient Sanskrit. HHM’s rapid growth, focus on associate development and its commitment to serve guests, our associates and the local communities we work in, can make any hospitality career seeker happy.

The Legacy of HHM Happiness

The legacy of happiness symbolizes how HHM was built, namely on a strong foundation of core values: honesty, communication, community, personal growth and achievement. These values combined with a passion to serve others and a respect for every associate’s unique and valuable contributions is what makes us so successful. If you share our values and passion, HHM may be the place for you.


As HHM continues to stretch its properties across the country, we know our success is achieved through the collective and individual contributions of all associates. They are the heart and soul of our business and our ultimate goal is to maintain a culture of happiness in which our values are embedded and career development is encouraged. 


Personal success is individually defined by each associate. HHM supports an individual’s desire to stretch professionally. We provide opportunities across various hotel brands, locations and job functions. As we grow, you grow.

At HHM, we are proud to employ some of the best in the industry.