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Front Desk Agent

posted March 17, 2019

Residence Inn Atlanta Buckhead/Lenox Park
Atlanta, GA
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About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Residence Inn Atlanta Buckhead/Lenox Park

2220 Lake Boulevard NE
Atlanta, GA 30319

(404) 467-1660

150 Room Extended Stay

www.marriott.com

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Our Hotel

The Residence Inn Atlanta Buckhead/Lenox Park features studio, one- and two-bedroom suites with fully-equipped kitchens and separate living areas. Visitors will feel right at home at our hotel with thoughtful amenities including free wireless Internet access and flat-screen HDTVs. Guests can enjoy a hot buffet breakfast every morning before heading off to work or to explore Buckhead and Atlanta. Guests can maintain their workout routine at our fitness center, or simply relax by our pool. 

Our hotel boasts a perfect location in the heart of Atlanta, making it easy for travelers to get to the MARTA station and other top Atlanta attractions during their extended stay. And through it all, guests will be treated with the friendly, helpful service.