posted April 19, 2019Hilton - Area Office Singapore
The Hilton portfolio of hotels is comprised of 16 industry leading and world-class brands. A dedicated team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, lead our Brands organization with the steadfast goal of strengthening and growing the Hilton portfolio. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, Conrad, Canopy, LXR, DoubleTree, Curio Collection, Tapestry Collection, Hilton Garden Inn, Hampton, Tru, Motto, Embassy Suites, Homewood Suites, Home2 Suites, and Hilton Grand Vacations.
What will I be doing?
The Director, Owner Experience and Engagement - Asia Pacific will be responsible for performing the following tasks to the highest standards:
Position supports the greater Owner Relations mission “To become the hotel company of choice by being the most profitable, innovative and easiest chain to do business with. Hilton will achieve this through an intense focus on the owner experience, driving superior owner returns and superior engagement, fueling Hilton’s net-unit-growth and increased distribution.”
This position will collaborate with other functions in APAC (Development, APAC Brand Management Leaders, Managed Services, and Communications) to develop our APAC Owner Relations approach in alignment with the Global Owner Relations Strategy. The person in this position will also align closely to and have an informal dotted relationship to the VP, Communications – APAC.
More specifically you will:
What are we looking for?
A Director, Owner Experience and Engagement - Asia Pacific serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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We believe Hospitality isn’t just a job; it’s a journey of self-discovery, growth, community and cultures. Our Team Members are extraordinary professionals who work together to deliver exceptional experiences for all who walk through our doors. As we continue to grow and innovate, our Vision “to fill the earth with the light and warmth of hospitality” has never faltered. We are more than a room for the night. We create heartfelt experiences for Guests, meaningful opportunities for Team Members, and a positive impact in our Communities.