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General Maintenance Technician

posted March 16, 2020

Embassy Suites by Hilton Lubbock
Lubbock, TX
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General Maintenance Technician needed for Embassy Suites, Lubbock
716573 l

About This Job

Maintenance Engineer

Job Description

A Pearl Maintenance Engineer reports directly to the Chief Engineer and is responsible for fostering the Pearl culture within the Engineering department for Pearl Hospitality.  A Pearl Maintenance Engineer must ignite the human spirit by creating unrivaled hospitality experiences fueled by fun, enthusiasm and compassion that challenge each person to unlock their own potential. 

The Maintenance Engineer is responsible for the successful operation and administration of the Engineering department.  The Maintenance Engineer must ensure that they are focusing on providing exceptional customer satisfaction by continually training on the Pearl touch points of the hotel and ensuring associate focus on our Pearl touch points at all times.   The Engineering department must be executed at the highest level of professionalism and courtesy.  The Maintenance Engineer must drive results through properly maintaining all building related systems and the building.  The Maintenance Engineer must ensure that our associates and customers are treated with the utmost respect at all times since they are the key to our success.

Responsibilities – (not limited to)

*Foster the Pearl culture

*Passion and commitment to the department at an ownership level

*Ensure compliance with brand standards as well as the Pearl standards and procedures

*Ensure hotel maintenance and cleanliness is maintained to the highest level with attention to detail

*Maintain effective and open communication

*Foster teamwork

*Control cost through use and care of tools and equipment

*Must possess high energy, professionalism and confidence every day and in every way

*Be a highly motivated and enthusiastic

*Service hotel pool within the guidelines of the health department with proper documentation

*Maintain property in accordance with fire, building and health codes

*Operation of heavy equipment

*Exposure to extreme temperatures

*Maintain building exterior and curb appeal, snow removal, lawn care, gardening care

*Daily and ongoing hotel preventative maintenance program execution

*Attention to detail is a must for PM’s detail to ensure the highest quality standards

*Participate in required Pearl stand-ups and meetings with enthusiasm and commitment to success

*Deliver the best product at the highest standards

*Must be capable to successfully prioritize, delegate, organize and multi-task

*Must be able to conduct daily business with integrity and be ethical at all times

*Treat guest, associates, vendors and co-workers with professionalism and respect at all times

Maintenance Engineer                      Page 2

*Must maintain a safe working environment through ongoing compliance of safety guidelines

*Ensure understanding and proper execution of emergency procedures

*Execute PM’s on all hotel equipment in a timely manner to ensure safety and asset care

*Execute all work orders in a timely manner with follow-up when needed

*Ensure all work is execute in compliance with hotel and brand standards

*Complete training on  “Lock Out Tag Out” procedure

*Ensure approved uniforms are being worn at all times with nametag

*Ensure all work areas, storage areas and maintenance carts are organized and well maintained

*Provide a well-maintained and comfortable room for each guest every day

*Provide well-maintained meeting areas, public areas and back of the house

*Interact positively with customers and take action to resolve issues to maintain high guest satisfaction

*Comply with attendance rules and be available to work on a regular basis

*Perform other tasks that are deemed necessary to the success of Pearl, the hotel and the associates


Physical Requirements   - (not limited to)

*Must be able to lift, push, pull, and carry up to 75 lbs.

*Must be able to stand, stoop, bend, crawl, reach above and below shoulders, repetitive arm and wrist use, climb ladders and stairs, and walk on uneven surfaces.

*Must be able to recognize, register, and respond visually to color and depth perception.

*Must be able to communicate verbally and in writing.

*Must be able to work with power tools.

*Must be able to work indoor, outdoor, in extreme heat and cold.

*Must be able to work around moderate noise level.

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About This Employer

Embassy Suites by Hilton Lubbock

5215 South Loop 289
Lubbock, TX 79424

(806) 771-7000

156 Room All Suite

embassysuites3.hilton.com

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At A Glance

Welcome to the Embassy Suites Lubbock hotel, the only all-suite hotel located in Northwest Texas. Truly a landmark of its own, this Lubbock, Texas, hotel boasts an unforgettable lobby featuring a Tuscan-style open-air atrium with lush tropical plants, a striking koi pond, and calming waterfalls, planned with your sensory experience in mind. This fine hotel is nestled among the excitement of the South Plains Mall and minutes from Lubbock's medical centers, Texas Tech University, and the City of Lubbock Convention Center.

This modern hotel boasts 156 stylish suites, designed in an inviting and contemporary decor reminiscent of the comforts of home. Enjoy thoughtful amenities such as two 32-inch televisions and complimentary internet. Wake up to a complimentary cooked-to-order breakfast, and settle in for the night with the complimentary Evening Reception*. Guests enjoy an inviting indoor pool and modern fitness center.

Book a meeting or plan an event at this Lubbock hotel, with the largest meeting room measuring 1,896 sq. ft. Business guests also appreciate the fully equipped BusinessLink™ business center with professional amenities such as a printing service.