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Rooms Division Manager

posted April 22, 2019

Hilton Burlington Lake Champlain
Burlington, VT
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About This Job

You thrive in a bustling environment, welcoming the challenge and complexity of working within a large enterprise. You thoroughly understand rooms operations and you want to grow, taking your career to the next level. As Rooms Division Manager for Interstate, you’ll have the opportunity to apply what you know, strengthen as a leader, and increase your understanding of hotel operations.

As Rooms Division Manager, you will

  • Oversee rooms and related area operations, including front office, guest services, housekeeping, security and gift shop, to ensure a safe, comfortable environment for guests. Get out from behind the desk to observe guest experiences and staff interactions. Actively listen and transform problems into solutions, making it right for the guest and opening channels for associates. 
  • Build and foster division staff. Create an environment that’s engaging, where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.
  • Keep a pulse on operational and financial performance.  Actively participate in the budget process, and accurately forecast for optimal staff and supply levels, maximum flow-through, and exceptional guest experience.
  • Step up as General Manager when the need arises.

Fundamentals

A four-year college degree or equivalent education or experience is required, with four to five years experience in a related position. To be successful in this role, you must be able to read, write, and verbally communicate effectively and professionally in English with associates, guests, and leadership. You must be able to deal with difficult situations and people, while exhibiting a consistent level of professionalism. You will regularly use a computer and different software. Occasionally you will have to lift or move up to 25 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Hilton Burlington Lake Champlain

60 Battery Street
Burlington, VT 05401

(802) 658-6500

257 Room Hotel

www3.hilton.com

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At A Glance

Situated on the waterfront, Hilton Burlington offers expansive views of the scenic Lake Champlain and the picturesque Adirondacks. With its convenient location, on-site amenities and substantial event space, our hotel has something for everyone. Visitors can explore the area’s many attractions and activities including a scenic lake cruise on The Spirit of Ethan Allen and Burlington Segway Tours.

  • Located downtown on Lake Champlain
  • 2 blocks from the historic Church Street Marketplace
  • Minutes from Burlington International Airport and Interstate 89
  • Lake view rooms with panoramas of the Adirondack Mountains
  • Indoor pool, whirlpool and fitness room