The Richmond Marriott Short Pump is looking for a motivated, enthusiastic Front Office Supervisor! This position reports to the Front Office Manager. The ideal candidate will be a very organized individual with an outgoing personality and have Front Office Experience!
Working for the Richmond Marriott Short Pump will give you the opportunity to work with a great team of managers! Other benefits include; medical, dental and vision insurance with an employer contribution, paid life insurance, paid short and long term disability, 401k matching plan along with the opportunity to earn quarterly incentives!
The Richmond Marriott Short Pump:
Our hotel in Glen Allen offers easy access to a variety of destinations such as the Short Pump Town Center, Richmond Raceway and the University of Richmond. Our recently renovated rooms and suites have complimentary Wi-Fi, 55-inch Smart TVs and luxurious bedding. The M-Club gives frequent guests access to a space of their own with complimentary snacks and drinks. Our guests can also indulge in delicious cuisine in our Greatroom, winner of the People's Choice Awards at the Taste of Virginia Festival or sip on a few cocktails at our Bourbon Bar. For those needing to host an event, our five modern venues and planning services can meet any group’s needs! Active travelers can stay in shape at our indoor pool and 24-hour fitness center. Whatever brings guests through our doors, the Richmond Marriott Short Pump surpasses expectations!
Understand and utilize PMS system
Focus on Marriott Initiatives
Oversee daily operations
Scheduling associates on a weekly basis
Leading team meetings and daily stand ups to ensure operational success
Manage monthly inventory
Follow up on guest issues
Interviewing and assisting with the hiring of future talent
Actively involved in managing associates
Ensuring associates’ time and payroll responsibilities are complete
Able to work days, evenings, weekends and holidays
Preferred Knowledge/ Qualifications:
At least 1 years of supervisory experience in a hotel
Excellent command of the English language both writing and verbal communication skills and computer literacy
Administrative software knowledge such as Power Point, Excel, Word and Microsoft Office
Micros experience preferred but not necessary