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Sales Manager

posted February 22, 2019

Holiday Inn Hotel & Suite Mansfield
Mansfield, OH
We are looking for a sales manager who can create a booming environment, and can contribute their full focus on our hotel and community!
760188 l

About This Job

Sales Manager Reports to: General Manager 


  • Minimum high school diploma. Higher level education preferred. 
  • 3 years sales experience in the hospitality industry 
  • Ability to drive to client locations and must possess a valid driver’s license. General Responsibilities: 
  • Conduct and continuously update local market research. 
  • Sell incremental room nights for the property. 
  • Develop and execute the hotel’s Sales and Marketing Plan. 
  • Achieve and exceed the revenue targets for the property. 
  • Assess the market potential and develop new business opportunities while at the same time increasing revenues from existing customers. 
  • Conduct and enhance public and community relations. 
  • Develops and initiates all actions necessary to achieve revenue goals. 

Primary Functions: 

  • Revenue:
    • Sales & Marketing: Prepare and implement the hotel’s annual Sales and Marketing Plan, make sales calls to key accounts and potential clients, and capitalize on all revenue opportunities. 
    • Financial: Aggressively pursue revenue goals and effectively utilize yield management and revenue maximization tools. Community Involvement: o Ensure good standing in the community by developing and maintaining relationships with organizations such as the Chamber of Commerce, Convention and Visitors Bureau, other hotels, local schools, local government, and other community/civic organizations. 
  • Quality:
    • Guest Service: Work closely with the front office and housekeeping staff to ensure that the hotel meets/exceeds FHG’s and brand standards for guest satisfaction. Leadership: o Leading: Motivate, coach and train team members, set goals, and holding team members accountable, provide feedback, rewards, and recognition. 
    • Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to FHG’s Standard Operating Procedures. 

Specific Responsibilities 

  • Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the FHG Corporate Director of Operations. 
  • Develop and execute advertising programs within the GM and Corporate guidelines and the approved budgets.
  • Leverage cross sell opportunities amongst all FHG properties.  Maintain high visibility in the surrounding community.
  • Maintain efficient sales office procedures for productive use of staff time and insure the maintenance of accurate and updated account files and follow-up procedures. 
  • Responds in timely manner to all leads/RFPs from IHG Sales, and other sources of potential business opportunities for the hotel.
  • Ensure all sales leads are followed up. 
  • Maintains trace dates for contact follow-up and all actions necessary for group bookings.
  • Completes weekly Sales Department Productivity Report.
  • Assist in the development and recommendation of rate strategies. 
  • Assists GM in development of Hotel’s Sales and Marketing Plan, budget, and submissions as needed.
  • Assists GM in preparation and timely submission of weekly STAR Report review.
  • Maintain history trend analysis for the property.
  • Ensure the prompt and systematic servicing of all business accounts. 
  • Identify and analyze competition, both locally and regionally.
  • Attend pertinent community activities and meetings.
  • Develop strategic relationships with third party providers. 
  • Ensure that the web and third party electronic distribution channels are continuously reviewed, researched and updated for maximum hotel exposure and maximum room night generation.
  • Attend relevant tradeshows and events to promote the property. 
  • Proficient in usage of the hotel Property Management System and any sales related software. 
  • Any other duties directed by the General Manager, or Corporate Management  

Optimum Attributes: 

  • Excellent communication skills 
  • Well groomed and professional appearance 
  • Willing to take responsibility and accountability 
  • Willing to work on weekends and holidays if required

About This Employer

Holiday Inn Hotel & Suite Mansfield

116 Park Avenue
Mansfield, OH 44902

(419) 525-6000

106 Room Hotel

Our Hotel

Holiday Inn has been an exciting part of downtown Mansfield building its management team to embrace an exciting 2019!

Film historians and retro enthusiasts alike consider Mansfield a mecca of Ohio culture. With the Ohio State Reformatory only two miles away, guests relive the great escape of The Shawshank Redemption, when they are shackled together in the old prison, when visiting Mansfield, OH. The hotel's guests can also travel into the 1940s with a tour of Richland Carousel Park and the carousel district four blocks away.

Great Mansfield, Ohio dining begins at Park 116, followed with a dip in our indoor pool and whirlpool. So pack your retro fashions, grab your business proposals and enjoy a stay in exciting Mid-Ohio.