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Front Desk Team Member

posted April 23, 2019

SpringHill Suites Baltimore Downtown/Inner Harbor
Baltimore, MD
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655171 l

About This Job

Description

We know applying for a new job takes some confidence and at OTO Development, we want you to feel that we have that confidence in you. To help with that, we want to share more about our company culture, our philosophy about business and how we feel hospitality should be. Take a look at our job description and our company info and go ahead…apply! We want you to be a part of the OTO team!

WHO WE ARE AND WHAT WE DO

OTO Development was established in 2004 by a group of experienced hotel entrepreneurs with long histories of success in rapid growth organizations. We are the same group of people that believe that hospitality should exist in all facets of the business world but especially in our hotels. Our mission is to develop a portfolio of great hotels managed by exceptional people who absolutely love what they do. We believe in green design and superior sustainability as well community service and a commitment to our employees. And in case you were wondering, OTO represents the initials of our founders so we not only believe in what we do, we are proud to put our name behind it.

Requirements

ABOUT YOU

Yes, this position is called Front Desk Team Member but it could also be called: Director of First Impressions, Ambassador of Smiles or Front Desk Hero. At OTO Development, our Front Desk staff is the face of our hotels, the core of our character and the shiny book jacket to a great novel. Want to help us write our next bestseller?

You love working with people and get a kick out of playing the role of concierge in order to ensure guest satisfaction and loyalty (and fun!).

Your friends say you are a great listener…and our guests will, too!

You are not just a problem solver but also a solution finder and you can handle the hectic moments and the quiet ones with the same grace and composure.

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About This Employer

SpringHill Suites Baltimore Downtown/Inner Harbor

120 East Redwood Street
Baltimore, MD 21202

1-410-685-1095

99 Room Hotel

www.marriott.com

Renovated Downtown Baltimore, MD Hotel

The SpringHill Suites Baltimore Downtown/Inner Harbor hotel’s convenient location offers a quick commute to popular attractions such as the Baltimore Orioles at Camden Yards, the National Aquarium, University of Maryland, and the Baltimore Convention Center. Travelers will enjoy our downtown Baltimore hotel’s complimentary hotel-wide WiFi and daily hot breakfast buffet. We offer spacious studio suites with 1-bedroom and 2-bedroom options that include plush Marriott bedding, a wet-bar with a mini-fridge and microwave, a sofa-sleeper, and premium HD channels on the flat-screen TV to relax to after a busy day of exploring. Our hotel in downtown Baltimore offers two onsite meeting spaces as well as a 24-hour fitness center with cardio equipment and free-weights as well as a 24-hour business center. Be sure to stop by Harborplace & The Gallery, Baltimore’s go-to shopping destination, or enjoy a fun evening out on the town at Power Plant Live!, one of the city’s popular entertainment districts.