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Houseperson

posted April 12, 2019

Hyatt Place Austin Downtown
Austin, TX
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697660 l

About This Job

Great place to work and great place to stay!

Would do you like to work for a great organization with loads of career opportunities? If you are serious about service and career growth, come in and apply today!

The Hyatt Place Austin Downtown is currently seeking dedicated, flexible and service orientated individuals to fill the following position:

_ HOUSEPERSON_

Must be flexible, able to work weekends and be a team player

We offer a very competitive wage, with Full benefit package including: Medical-vision/dental insurance, PTO, vacation pay, 401k and hotel discounts.

SUMMARY
Responsible for general cleaning and maintenance duties and a variety of cleaning tasks in public areas and suites.
RESPONSIBILITIES
 Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the White Lodging/brand basics. Understand the WL Way.
 Pick up keys, assignments, and checklist.
 Restock linen closets, linen and storage rooms with linen and supplies.
 Clean and organize linen and storage rooms daily.
 Strip guest rooms of linen and trash.
 Move dirty linen and trash from guestroom floors.
 Vacuum and/or mop hallways and stairwells.
 Perform interim carpet cleaning and spot treatments.
 Answer two-way radio promptly and courteously, using the radio earpiece.
 Move deliveries to proper storage areas.
 Help with laundry operation, when required.
 Accommodate guest special requests courteously.
 Answer guest questions regarding hotel and local area facilities, services, and hours.
 Available to work weekends, and holidays as necessary.

COMPETENCIES
 Job Knowledge
 Flexibility/Adaptability
 Quality of Work
 Perseverance
 Quantity of Work
 Organization Skills
 Guest Focus/Customer Service
 Effort
 Reliability/Dependability
 Judgment/Problem Solving
 Motivation/Initiative
 Cooperation/Teamwork
SKILLS
 Must pass certification quiz/test for position.
EDUCATION/EXPERIENCE
 None required.
WORKING CONDITIONS
 Lift, carry or otherwise move up to 10 lbs. regularly.
 Lift, carry or otherwise move up to 50 lbs. occasionally with assistance.
 Follow proper moving and lifting procedures identified in Departmental Orientation Handbook.
 Regularly required to stand; sit; walk; reach; use hands to finger, handle or feel; talk and hear

Compensation: 12.50

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About This Employer

Hyatt Place Austin Downtown

211 East 3rd Street
Austin, TX 78701

(512) 476-4440

Managed by

Our Hotel

Located right near all the action in downtown Austin, the Hyatt Place Austin Downtown hotel is one block from the Austin Convention Center, three blocks from the 6th Street entertainment district and one mile from UT Austin campus. Outdoor enthusiast? We’re just a 5-min. walk to the beautiful Lady Bird Lake which has awesome running/walking/biking paths.

Our 17-story building offers amenities typically expected only in full-service hotels such as free unlimited high-speed WiFi, Corner King rooms with expansive city views, valet-parking (*applicable fees) , 24/7 dining menu and our always buzzing Coffee to Cocktails bar.

Our downtown Austin hotel is top-rated on TripAdvisor being one of the Top 10 hotels in all of Austin and a 2018 TripAdvisor Certificate of Excellence award winner. Guests rave about all the free perks already included in the rate such as complimentary WiFi, daily free breakfast, access to the 24/7 fitness center and our family-friendly indoor pool.