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Senior Director, Supply Chain Analytics

posted March 27, 2019

McLean, VA
578011 l

About This Job


Hilton Supply Management (HSM) uses their expertise to forecast and proactively manage our property’s supply chains, so hotel employees can focus on what’s important – the guest experience. With more than 6,000 hotels in our program (including over 1,500 non-Hilton-branded hotels), HSM drives massive economies of scale and negotiates competitive contracts with industry-leading suppliers – ensuring direct savings on the products their hotel partners use most.

What will I be doing?

Reporting to the VP, Business Services and Center of Excellence, you will be responsible for developing and leading an extraordinary, integrated Source to Contract organization with exceptional capabilities within a complex organization via a customer-focused, collaborative process. You will work alongside key partners to successfully create a long-term strategy to sustain and reduce total cost of ownership.

More specifically, you will:
  • Analyze market data to make actionable insights, support decision-making and develop a category in sourcing strategies
  • Deploy a structured and prioritized approach to realize and sustain lower total cost of ownership in partnership with the appropriate customers and supply base
  • Analyze supplier data to identify trends and support decision-making
  • Develop, lead and administer awarded contracts throughout their life cycle
  • Responsible for business solutions, execution, people leadership, people development, financial results, and innovative processes
  • Model a collaborative working relationship with all internal partners (Resupply, Field Operations, Projects, and Corporate Spend)
  • Continually improve the processes and performance of the department, including long range planning and introduction of new capabilities and strategies
  • Establish credibility throughout the organization as an effective developer of solutions to business challenges
  • Enhance, develop and implement policies and procedures to improve the overall operation and effectiveness of HSM
  • Develop the appropriate objectives for the business and directs the methodologies by which those objectives are going to be accomplished
  • Provide direction and directives to the departmental team members in the performance of their duties, establishing work priorities and in achieving management objectives
  • Execute directives of organization’s mission, goals and objectives and demonstrates through ongoing and direct motivation, communication, group dynamics and leadership
  • Develop high-performance teams, preparing a succession plan for key positions
  • Partner with recruiting to resolve hiring needs
  • Partner with direct reports to accomplish department initiatives and career objectives
  • Translate organizational goals and objectives into performance standards for division, departments and individual positions
  • Assess actual performance against standards to determine whether the department is on target to reach its goals and takes corrective actions as necessary
  • Ensure business plan and goals are being followed and achieved, providing feedback or revising the plan, if needed
  • Establish and implement policies and procedures that will improve the overall operation and effectiveness of the Company
  • Evaluate supplier performance within targeted markets, monitor return on investment
  • Review/adjust activities and expenses throughout the fiscal year to ensure optimal financial results


What are we looking for?

We are seeking problem solvers, who are passionate about hospitality and who love the chance to create extraordinary guest experiences. We believe success in this role will demonstrate itself through the following attributes and skills:

  • Ability to engage audiences
  • Collaborative and interpersonal teammates, who build positive relationships, exhibit tact and earn trust
  • Strong communicators, both verbally and in writing, who effectively communicate at all levels of the organization
  • Problem solvers, who are flexible and creative in finding solutions for hard problems
  • Self-starters, who take initiative in leading goals, utilize analytical skills and possess adaptability to change
  • Accountable individuals, who take ownership of projects, effectively communicate results and recommend improvements
  • Respectful teammates, who possess a good work ethic and high degree of integrity

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • Seven (7) years of experience in purchasing, supply management, brand management or logistics
  • Four (4) years of management experience
  • Experience using Sales Force and Tableau

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • BA/BS Bachelor's Degree
  • Ten (10) years of experience in the of hospitality industry, with a mix of experience from various supply or brand management roles
  • In-depth knowledge of hospitality related supplies, and services
  • Preferred Certifications: CPSM, CPM, or CHA
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!



About This Employer


7930 Jones Branch Drive, Suite 1100
McLean, VA 22102

(703) 883-1000

Corporate Office

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About Hilton

Hilton is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 4,900 properties with over 800,000 rooms in 104 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.

We believe Hospitality isn’t just a job; it’s a journey of self-discovery, growth, community and cultures. Our Team Members are extraordinary professionals who work together to deliver exceptional experiences for all who walk through our doors. As we continue to grow and innovate, our Vision “to fill the earth with the light and warmth of hospitality” has never faltered. We are more than a room for the night. We create heartfelt experiences for Guests, meaningful opportunities for Team Members, and a positive impact in our Communities.

We’re always on the lookout for executives, management, hotel operations, call center/reservationists, and students and graduates interested in joining any of the Hilton brands:

  • Hilton Hotels & Resorts
  • Waldorf Astoria Hotels & Resorts
  • Conrad Hotels & Resorts
  • Canopy by Hilton
  • Curio – A Collection by Hilton
  • Doubletree by Hilton
  • Embassy Suites by Hilton
  • Hilton Garden Inn
  • Hampton by Hilton
  • Homewood Suites by Hilton
  • Home2 Suites by Hilton
  • Hilton Grand Vacations
  • Tru by Hilton
  • Tapestry Collection by Hilton

If you appreciate the impact global travel can have on the world and know how to offer an exceptional hospitality experience, you may be just the person we are looking for to work as a Hilton Team Member.