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General Manager

posted March 27, 2019

Cherry Valley Hotel
Newark, OH
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The Cherry Valley Lodge in Newark, OH is undergoing Widewaters Hotels' most ambitious renovation to date by restoring the entire hotel property and adding 45,000 sq. ft. events center! We need a talented GENERAL MANAGER to unlock the infinite potential and take the CVL to the next level! Apply Now!
644280 l

About This Job

Job overview

The General Manager has overall responsibility for the successful operation of the hotel and for meeting or exceeding its financial objectives. This position is responsible for attaining projected revenues and profit levels and to ensure superior guest service and product quality. The General Manager will maintain a positive community image and remain current on local area trends and participate in community events to represent the hotel.  This employee will provide overall direction and guidance to their team while managing the day-to-day leadership and management of all company facets. The General Manager is required to adhere to the mission and values of Widewaters Hotels, LLC.

What you will be doing

  • Lead, through a team of managers, the effective management of Rooms, Food & Beverage, Accounting, Sales, Engineering and Human Resources to maximize financial performance while upholding quality standards, maximizing levels of guest satisfaction, and maintaining favorable employee morale. 
  • Direct the development and execution of the annual strategic plan, the annual budget, sales & marketing plan, and operations plan, emphasizing balanced growth and consistent profitability. 
  • Ensure financial success of the hotel by aggressively pursuing revenue goals, managing expenses, controlling labor costs, and assuming overall responsibility for revenue management. 
  • Conduct regular staff meeting, department meetings, and all employee meetings to keep staff informed on hotel business, address concerns or problems, and develop plans to create a better, more profitable work environment for all. 
  • Ensure that a maximum level of guest service and satisfaction is achieved and maintained, and internal and external customer service needs are met through avenues such as training, survey analysis, feedback and positive reinforcement programs.
  • Provide mentoring and guidance to reporting staff and appraises the performance of all positions directly reporting.
  • Coordinate capital improvement projects to maintain/upgrade quality standards and property image and to protect assets.
  • Support  the company pillars by following  and executing: Revenue Improvement, Cost Management/Profitability, Exceeding Guests Expectations, Associate Engagement, and Outstanding Physical Product.

Requirements

  • Bachelor’s degree in Business or related field.  
  • A minimum of 5 years experience in different management positions in the hospitality industry with a minimum of 3 years experience as a General Manager.        
  • Must possess a thorough knowledge of the hospitality industry, have a strong financial background, sound administrative skills, well developed management skills, and have demonstrated ability to effectively lead.

Widewaters Hotels' Mission and Values

Widewaters Hotels' Mission is an innovative hospitality management leader, built on proven pillars of success. We are passionate about delivering exceptional returns for our owners and partners, creating the ultimate guest experience and providing rewarding opportunities for our associates.

Our values guide the way we work with and for our guests, owners & associates. Through Passion, Energy, Attitude, Effort & Work Ethic we have created a vibrant company culture and a compass for our actions.

EEOC

We appreciate your interest in Widewaters Hotels, LLC. Widewaters Hotels, LLC offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.

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About This Employer

Cherry Valley Hotel

2299 Cherry Valley Road
Newark, OH 43055

(740) 788-1200

200 Room Hotel

www.cherryvalleylodge.com

Managed by

Our Hotel

Meticulously landscaped gardens, inviting guest rooms, and Midwestern hospitality meet in Newark, OH, at Cherry Valley Hotel. This is a place for a quiet evening stroll on woodland paths, a place for romance in secluded, courtyard-facing accommodations, and a place where business is inspired in our incredible events center where expansion and newly designed spaces are soon to be unveiled. Find the perfect backdrop for weddings and events here, amid the pleasures of a heated indoor pool, warm restaurant and lounge, and rich interiors. 

Experience something unique, yet classic – restorative, yet seasonally refreshed.