Be A Part of Our Passionate & Committed Team!
Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to “wow” our customers, we invite you to explore a career with Waterford Hotel Group.
We are looking for enthusiastic, friendly customer service professionals! Prior face-to-face customer experience is a huge plus, but your attitude is more important. You must have a polished presentation with professional communication skills. Scheduling flexibility is a must.
This position is responsible for providing superior customer service at all times. You will assists guests with check-ins/check-outs, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc., as well as handling guest registration, room assignments, and accommodating special requests whenever possible.
Waterford Hotel Group offers a competitive compensation and benefits package including medical, dental, vision, disability and life insurance, 401k, tuition reimbursement, vacation, personal days, and hotel discounts. EOE/M/F/D/V
Enjoy the style and luxury of our newly renovated downtown Hartford Hotel. Located in the Front Street District of Hartford, the Marriott Hartford Downtown overlooks the Connecticut River and is interconnected with the Connecticut Convention Center. Attracting business and leisure travelers alike since 2005, this 409 room upscale hotel is AAA rated with four Diamonds. Local Hartford attractions within walking distance include Infinity Hall, Spotlight Theater, Wadsworth Atheneum, The Bushnell for Performing Arts, Old State House, and the State Capital Building. The Connecticut Science Center, an interactive educational science museum for adults and children, is adjacent to the hotel. Other area highlights include the Xfinity Theatre, Travelers, Aetna, Pratt & Whitney, and UTC. This Marriott hotel combines the beauty of a grand hotel with contemporary amenities including a spa, fitness center, swimming pool, upscale dining at VIVO, a stylish bar scene at L BAR, Starbucks lounge, and high-speed Internet access.