Search 16,925 current hospitality jobs

Front Desk Agent

posted March 28, 2019

Sheraton Orlando North Hotel
Maitland, FL
Apply
613395 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

Apply

About This Employer

Sheraton Orlando North Hotel

600 North Lake Destiny Drive
Maitland, FL 32751

(407) 660-9000

389 Room Hotel

www.marriott.com

Follow us:

Our Hotel

The Sheraton Orlando North Hotel is more than a hotel, it's a grand experience. Travelers can stay in the largest hotel in North Orlando, located just 5 miles from downtown Orlando and all of its local attractions. Guests will relax in our guest rooms and enjoy access to the Sheraton Club Lounge or grab a bite to eat at An Tobar, our authentic Irish pub.

Meetings & Events

The perfect place to hold an Orlando meeting with 15,407 square feet of flexible meeting space, which can accommodate up to 900 people.

  • 15,407 sq. ft. indoor/ outdoor meeting space 
  • 7,500-square foot Grand Galaxy ballroom 
  • 15 event rooms 
  • 389 guest rooms 
  • Atrium, and pool area available for private functions