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Bellman

posted August 26, 2019

Hilton Cairo Heliopolis
Cairo, Egypt
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695902 l

About This Job

Description

A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.



What will I be doing?

As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Greet and escort arriving and departing guests to and from their accommodations
  • Retrieve and transport guest luggage
  • Inspect guest rooms and acquaint guests with these rooms and their features
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner
  • Organize and store luggage, as needed, according to guidelines
  • Assist in the maintenance, appearance and functionality of equipment

Requirements

What are we looking for?

Bell Attendants serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  • Positive attitude and communication skills
  • Ability to work flexible hours
  • Ability to work under pressure
  • Ability to work on own and as part of a team
  • Commitment to respond to Guest requests and deliver high levels of service
  • Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience as a Bell person
  • Previous experience working within a hotel


What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!








EOE/AA/Disabled/Veterans

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About This Employer

Hilton Cairo Heliopolis

El-Orouba, Qism El-Noha
Cairo, 2466
Egypt

+20-2-22677730

588 Room Hotel

www3.hilton.com

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At A Glance

Welcome to Hilton Cairo Heliopolis, an iconic hotel in the presidential quarter just 10 minutes from the airport and 15 km from city center and the business district. Enjoy attentive service and unrivaled amenities such as 15 dining outlets, a wellness spa, beauty salon, two outdoor pools, a fitness center and sport courts. Corporate travelers have their choice of the largest event space in Cairo, and families will love our poolside cabanas and children’s playground.

  • Excellent location near convention center and Cairo airport
  • Stylish accommodations with city, pool or garden views
  • 15 diverse restaurants and bars plus 24-hour room service
  • Wellness spa with private treatment rooms and a beauty salon
  • Two outdoor pools (one heated) and 24-hour fitness center
  • Vast range of conference rooms and ballrooms for any event