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Restaurant Supervisor (PM)

posted May 9, 2019

DoubleTree Suites by Hilton Hotel Austin
Austin, TX
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660485 l

About This Job

Description

A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability.


What will I be doing?


As a Restaurant Supervisor, you would be responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
  • Monitor, observe and assist in evaluating team member performance
  • Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
  • Ensure compliance with health, safety, sanitation and alcohol awareness standards
  • Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
  • Assist in monitoring inventory and inventory control

Requirements

What are we looking for?


Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!





EOE/AA/Disabled/Veterans

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About This Employer

DoubleTree Suites by Hilton Hotel Austin

303 West 15th Street
Austin, TX 78701-1692

(512) 478-7000

188 Room All Suite

doubletree3.hilton.com

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At A Glance

Welcome to DoubleTree Suites by Hilton Hotel Austin. Enjoy a warm greeting with a freshly baked chocolate chip cookie at this all-suite hotel, located in the downtown business district, and just minutes from all the city has to offer. From our convenient location, guests walk to the University of Texas at Austin and Texas State Capitol. We are also just 11 miles from Austin Bergstrom International Airport.

This DoubleTree Suites hotel offers an on-demand shuttle for guests interested in touring a two-mile radius of the area. Visit the Sixth Street entertainment district, Second Street shopping, and all of the local restaurants in between.

Each spacious suite offers a separate kitchen, full-sized refrigerator, spacious living area, and private bedroom in sophisticated surroundings. Upgrade to a two-bedroom suite, Penthouse, or Executive suite for a wrap-around rooftop balcony with breathtaking city views.

Host a meeting or event in this downtown Austin hotel's 5,000 sq. ft. function space, including a beautiful Rose Garden Terrace. Let our professional staff assist you from planning to execution. Stay fit in our fitness center, or visit the outdoor pool and patio deck. Savor delicious American or Southwestern cuisine in 15th Street Café, open for breakfast, lunch, and dinner. Book your stay to experience true Texas hospitality.