A Restaurant Host/Hostess with Waldorf Astoria Hotels and Resorts is responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
About the Restaurant:
Margeaux Brasserie, Chicago's debut restaurant from James Beard award-winning Chef Michael Mina, will bring French cuisine to Chicago's historic Gold Coast neighborhood. Located on the third floor of the Waldorf Astoria Chicago at 11 East Walton Place, the restaurant will combine the culture and feel of dining at a Parisian café with elevated French cuisine combined with locally sourced ingredients. Margeaux Brasserie will be joined by Petit Margeaux, a classic French patisserie on the hotel's lobby level. About MINA Group: Mina Group is a San Francisco-based restaurant management company specializing in creating and operating upscale, innovative restaurant concepts.
Mina Group is led by Chef/Owner Michael Mina whose accolades include James Beard Foundation "Who's Who of Food and Beverage" inductee, Bon Appétit Chef of the Year, Food Arts Silver Spoon Award Winner, San Francisco Magazine Chef of the Year, and International Food and Beverage Forum's Restaurateur of the Year. Operating since 2002, Mina Group currently operates 30 restaurant properties including MICHAEL MINA in San Francisco (Esquire Magazine's Restaurant of the Year 2011); BOURBON STEAK and CLOCK BAR at The Westin St. Francis on Union Square in San Francisco; RN74 at Millennium Tower in San Francisco and RN74 at the Joshua Green Building in Seattle; STRIPSTEAK at Mandalay Bay in Las Vegas; MICHAEL MINA Bellagio at Bellagio in Las Vegas; and The Handle Bar in Jackson Hole
What will it be like to work for this Hilton Worldwide Brand?
What began with the world's most iconic hotel is now the world's most iconic portfolio of hotels. In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as the rich legacy of Waldorf Astoria. Simply stated, Waldorf Astoria embodies timeless elegance.
We are bringing that legacy to life every day, with fresh, modern expressions of the essence of Waldorf Astoria. We are providing guests the exceptional environments and the personalized attention that are the source of those unforgettable moments that create a singular experience.
Waldorf Astoria Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.
If you understand the value of providing guests with an exceptional environment and personalized attention, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts.
What will I be doing?
As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Welcome guests and ascertain their dining needs
Seat guests and manage the seating chart
Monitor restaurant activity to determine seating and dining flow
Perform opening and closing duties, as needed
Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
Ensure knowledge of menu
Respond to guest inquiries and requests in a timely, friendly and efficient manner
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
What are we looking for?
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
H Hospitality - We're passionate about delivering exceptional guest experiences.
I Integrity - We do the right thing, all the time.
L Leadership - We're leaders in our industry and in our communities.
T Teamwork - We're team players in everything we do.
O Ownership - We're the owners of our actions and decisions.
N Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes in our Team Members:
Living the Values
Located in Chicago’s Gold Coast, the Waldorf Astoria Chicago creates a new experience in luxury - energetic and fashion-forward, warm and welcoming, fresh and engaging – through innovations in service and technology. Each of the hotel’s 188 spacious guestrooms and suites boast elegantly modern furnishings, cozy fireplaces, marble bathrooms with soaking tubs, vanities with inset LCD televisions and Rivolta Carmignani Italian bed linens. The Waldorf Astoria Chicago features a distinct culinary experience - Balsan, a sophisticated European bistro. Expanding over 14,000 square feet, the spa and health club offers a wide-ranging menu of personalized services as well as a nail spa, barber suite, relaxation areas and a fitness facility complete with Pilates and Gyrotonics studio.
Designed by renowned architect Lucien Lagrange, The richly detailed exterior and European courtyard are reminiscent of the grand hotels of the 1920's, while the interiors embrace a sophisticated, urban sensibility.