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Overnight Bellperson

posted June 10, 2019

Graduate Berkeley
Berkeley, CA
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681939 l

About This Job

Collegiate Hotel Group is seeking a Bellperson to join Graduate Hotels® - Graduate Berkeley's team. Graduate Hotels is a hotel collection targeting university-anchored markets across the country that celebrates each town's unique local culture and history. Our Overnight Bellperson is responsible for: 

  • Working an 11pm-7am shift including weekends
  • Assisting guests with carrying luggage and other items to room
  • Assisting with helping change guest rooms, delivering messages or requesting taxis for guests
  • Operating Hotel Van transporting hotel guests
  • Other duties as assigned

Education and Experience:

  • Minimum of 1 year in hotel customer service role
  • Minimum of High School education, post-high school education preferred
  • Valid Driver's License

Knowledge, Skills and Abilities:

  • Outgoing personality
  • Ability to communicate effectively verbally
  • Team player
  • Ability to exceed expectations of guests
  • Customer service focus

Job Competencies:

  • Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
  • Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
  • Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
  • Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
  • Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
  • Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.

About Us:

The Collegiate Hotel Group is a Division of Schulte Hospitality Group that currently manages the Graduate Hotels® portfolio. Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are currently 13 open and operating hotels across the U.S. and an additional 13 hotels under development slated to open by the end of 2020. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a Chicago-based vertically-integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit graduatehotels.com.

*Collegiate Hotel Group is an Equal Opportunity Employer.

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About This Employer

Graduate Berkeley

2600 Durant Avenue
Berkeley, CA 94704

(510) 845-8981

144 Room Hotel

www.graduatehotels.com

Graduate Hotels® are a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country.  Each hotel pays homage to the heritage of their unique towns through cultural nods to the local community.  Launched in 2014, there are currently 10 open and operating hotels across the U.S. and an additional eight hotels under development slated to open by 2020. For more information on Graduate Hotels®, please visit graduatehotels.com

With 144 rooms, Graduate Berkeley is a five-minute walk to campus at the corner of the city stir and history. Just steps from Shattuck Avenue shops and stops, we’re a postcard of Bohemian chic, collegiate plaids and game day gold. Gather your Bears for pre and post game bites and brews at Henry’s, for a little taste of the past.

At Graduate Hotels®, we are all students.  We believe in creating experiences that allow our guests – travelers and locals alike – to reminisce in their own memories and rekindle the spirit of their alma mater.  We are looking for energetic individuals who share our love of the local community and passion for storytelling.