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Front Desk Agent Part-Time

posted September 30, 2019

Courtyard Los Angeles Pasadena/Monrovia
Monrovia, CA
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753860 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Courtyard Los Angeles Pasadena/Monrovia

700 West Huntington Drive
Monrovia, CA 91016

(626) 357-5211

152 Room Hotel

www.marriott.com

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Our Hotel

A blend of comfort and convenience await at Courtyard Los Angeles Pasadena/Monrovia. Located in downtown Monrovia, our hotel provides easy access to various attractions and business offices. After a day of traveling and unique experiences, our rooms and suites invite guests to get comfortable and relax. The comforts of home are available in our accommodations including free high-speed Wi-Fi, 42-inch LCD TVs and mini-refrigerators. When our guests are hungry, they can enjoy room service from The Bistro. Starbucks® coffee, evening drinks and filling meals can be enjoyed at our on-site restaurant. With a scenic outdoor pool and a well-managed fitness center, our hotel helps travelers work out and work on your tan while in Monrovia. Whether in town to meet with clients or explore Sothern California, Courtyard Los Angeles Pasadena/Monrovia makes every stay seamless.