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Assistant Director of Operations—Food & Beverage/Rooms

posted April 17, 2019

Hyatt Centric Times Square New York
New York, NY
556147 l

About This Job


At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Assistant Director of Operations is responsible for oversight of day to day processes of the hotel’s Food & Beverage and Rooms divisions, while also assisting guests whenever necessary. This role will have exposure and responsibilities in Front Office, Guest Services, Housekeeping, Food & Beverage Outlets, & Hotel Event Space. Duties would include but are not limited to resolving guest concerns, scheduling, coaching and counseling, maintaining department standards, staff development, interviewing/hiring, and supporting the department managers with their respective areas.

Hyatt Centric Times Square, is the perfect urban getaway, located in the heart of New York City. At Hyatt Centric Times Square, we’re passionate about helping guests discover New York City like an in-the-know local.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch.

Hyatt Hotels and Resorts offers a competitive benefits package which includes:

• Complimentary and discount room stays at other Hyatt Hotels and Resorts
• An extensive global network of advancement opportunities
• Competitive medical, dental and vision options
• Pre-tax commuter benefit
• 401k Retirement
• Fitness, mobile service and various other discounts are available to Team members


  • A true desire to satisfy the needs of others in a fast paced environment
  • Refined verbal and written communication skills
  • Minimum of four (4) years previous hospitality experience preferred
  • Previous experience as an Assistant Director of F&B or Assistant Director of Rooms is a plus
  • Ability to work a flexible schedule, including nights weekends and holidays
  • Previous Hotel Systems experience preferred (Opera, Micros, HotSOS, Etc)


About This Employer

Hyatt Centric Times Square New York

135 West 45th Street
New York, NY 10036

(646) 364-1234

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Our Hotel

Hyatt Centric Times Square New York puts you in the heart of one of the world's most vibrant cities. Immerse yourself in the culture of the Big Apple by staying steps away from renowned attractions. After taking it all in, settle into one of the city’s most stylish hotels featuring unique décor and trendy yet comfortable guestrooms.

Our Guests Will Love:

  • The prime location: Close to celebrated sightseeing, fine dining, high-end shopping, and myriad transportation options
  • Spacious guestrooms: Our 487 modern rooms average 364 square feet and are oversized compared to many New York City accommodations
  • Stunning views: Gaze out at the city lights from our rooftop restaurant and through your guestroom’s floor-to-ceiling windows
  • Luxurious spa and salon: Pamper yourself at Times Square's only full-service spa, with a dry bar to primp for nights on the town
  • Innovative dining: Light breakfasts, quick lunches, or sumptuous dinners at T45, a chic bistro serving classic American cuisine with a creative flair