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National Accounts Manager

posted June 18, 2019

Pacific Palms Resort
City of Industry, CA
Do you love to sell? Are you driven to beat the competition and exceed your goals? Get ready for your new sales job! Pacific Palms just might be the ideal place for you!
1919 l

About This Job

Scope of this Position & Requirements

Pacific Palms Resort is an International Association of Conference Centers (IACC) certified conference center and golf resort located at the virtual intersection of LA, Orange County and the Inland Empire.  Group/conference business is the primary rooms segment.

The National Account Sales Manager position is responsible for generating group business for the northwestern states market segments and select other states to be determined. (Southern California market experience a plus) and group related revenues including F&B, golf, spa and retail.

The ideal National Accounts Manager will have established client relationships within diverse industries, results driven, proven above revenue goal achievement and high customer satisfaction levels
Resort or upscale hotel experience preferred. Independent hotel or resort experience a plus.

We are looking for someone who has demonstrated passion for hospitality sales and working with colleagues to achieve bottom-line objectives. Skilled at assessing client needs, tailoring programs to meet those needs, negotiating contracts, closing deals and attracting a large account following. Consistently ranked as a top sales producer. Conference center experience helpful, but not required.

Must have a minimum of 2+ years Group Sales Hotel Sales Management experience

Daily activities include cold calls, telemarketing, e-mailing, document preparation, site visits, outside calls, attendance at trade shows representing the hotel, networking and prospecting for and servicing clients.  Proactive and creative selling skills are a must as this is truly an independent property where leads most often must be found vs. incoming.  The Resort is a member of two CVB�s and the Preferred Hotel Group to assist in lead generation and selling.

Must have a strong desire to meet/exceed established sales goals, demonstrate high and positive energy, possess
time management and excellent client relationship skills

Must possess strong computer skills with a working knowledge of the DELPHI sales & catering account management system.

The team is steady with a 7th year Director of Sales and Marketing supervising the department. Currently, there are 2 Senior Sales Managers, 1 National Accounts Manager, 1 Business Travel Sales Manager and 2 sales coordinators.

Unique Resort Features:
- Complete Meeting Packages & Golf Meeting Packages
- (2) Championship Golf Courses & a complete Luxury Spa & Fitness Center

-IACC Certified Conference Center
- On property Avis car rental
- Property Audio Visual & I.T. departments
- Dedicated Asian Kitchen

Property includes:
- 45,000 sq. ft. of flexible meeting/event space
- 32 total meeting rooms
- 220 seat conference dining room capacity
- 8 suites including 2 Presidential Suites and 6 Parlor Suites
- T-1 lines, wireless connectivity, etc.


Seeing is Believing... 

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Benefits include:

  • Competitive salary package plus incentive plan. 
  • Premium medical/dental/vision programs
  • Matching 401K program
  • Vacation, Sick & Personal benefits
  • Group Life Insurance
  • Free parking and free meals
  • Company Hotel Travel Discounts

An Equal Opportunity Employer

  • We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
  • EOE/AA

Compensation: Based on Experience


About This Employer

Pacific Palms Resort

1Industry Hills Parkway
City of Industry, CA 91744

Telephone (626) 854-2342
Reservations (800) 524-4557

292 Room Resort

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Los Angeles Area Resort Getaway and Conference Center

Pacific Palms Resort is the only full-service luxury golf and conference resort of its kind in Los Angeles County. Our glorious hilltop location set against the majestic San Gabriel Valley Mountains and many guest activities and on-site entertainment makes Pacific Palms Resort unique even in the Los Angeles resort and spa hotel circle.

At 650 acres, Pacific Palms Resort is one of the largest hotels within Southern California. Here you can find fabulous fireside dining overlooking Celebration Lake, a new spa and fitness center, and our famous 4-star, 36-hole Industry Hills Golf Club. Our resort is also no stranger to exceeding event planners’ expectations with conferences, meetings, and weddings.

We also take pride in our 292 rooms and public areas. All rooms are beautifully appointed with fine furnishings and include stunning views from the balconies. Also enjoy complimentary self-parking and Wi-Fi in guestrooms and public areas.