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Front Desk Concierge

posted March 21, 2019

Connected Concierge at Solaire Apartments
San Francisco, CA
Front desk concierge position at a luxury apartment community working for a fast-growing, entrepreneurial concierge services company.

About This Job

The ideal candidate for this position

Do you think the opportunity to make people more joyful, more comfortable, and more secure sounds like the perfect job? Are you a good listener, energetic, and always ready to jump in and help? Then we want to meet you! We’re a small but growing company that is serving some of the most luxurious apartment communities in the city and are passionate about taking guest service to the next level for our clients. And we’re having a ton of fun!

What you will be doing

=The job changes every day depending on what residents and our client needs, but here’s a bit of what you’ll be responsible for:

  • Giving a friendly greeting to everyone who enters the building (ideally by name!)
  • Providing info about the building facilities and services as well what’s happening in the city
  • Managing the packages that arrive for our residents and ensuring they are properly logged and stored
  • Being creative and informative when serving resident’s needs
  • Assisting with planning and developing property social events
  • Tracking resident requests with proper follow up
  • Helping keep all the common areas clean and stocked
  • Assisting residents with maintenance requests by showing them how to complete forms and where to submit them
  • Bringing a positive personality and a little fun

Prior concierge or hospitality experience is great but if you can demonstrate ninja skills in customer service based on a different experience, we’re all ears.

We provide services around the clock and while we have some schedule flexibility, wework together as a team to pick up and cover shifts as needed, so flexibility is key!

Compensation: 19 per hour


About This Employer

Connected Concierge at Solaire Apartments

299 Freemont Street
San Francisco, CA

400 Unit Apartment Community

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About the company

Connected Concierge provides concierge and front desk service for some of the most luxurious high rise apartment communities in San Francisco (and all over the country!).  We are looking to bring the service and professionalism of a 4 star hotel into residential communities. We’re looking for guest service rock stars to join our Connected Concierge team at one of our top properties--Solaire!