posted March 22, 2019Heritage Hotels and Resorts
An exciting opportunity as the Regional Director of VIP Lounge Experience overseeing Casa Espana and Casa Esencia is now available.
Position Purpose: The Regional Director of VIP Lounge Experience oversees operations for Casa Espana in Santa Fe and Casa Esencia in Albuquerque.
They provide leadership and strategic planning to all departments in support of our service culture, maximized operational efficiency and guest satisfaction. They will be responsible for delivering an exceptional guest experience to VIP members. The Regional Director of VIP Lounge Experience will be required to ensure all metrics are met. Their primary function is to run a smooth and profitable operation, meet or exceed membership sales, serve as the main point of contact for guests and employees and to ensure the utmost service and hospitality standards are maintained.
Essential Duties and Functions/Responsibilities/Tasks:
Heritage Hotels & Resorts, Inc. offers guests an authentic Southwestern experience in New Mexico’s best tourist destinations. Each of our hotels and resorts in New Mexico celebrates the rich, multi-cultural heritage of the Southwestern United States, drawing from our unique blend of Native American, Mexican, Spanish and American Western cultural and historical influences. Through our architecture, interior design, original artwork, landscaping, entertainment, and cuisine, Heritage Hotels & Resorts provides guests with an authentic, cultural experience in Santa Fe, Albuquerque, Taos and Las Cruces.
Many of our New Mexico hotels feature historically significant pieces of art, are pet friendly and offer the best family vacation destinations in the country. We’re extremely proud of our heritage and the way in which our New Mexico resorts and hotels offer lodging options for guests.