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Gallery Host (Guest Service Agent)

posted May 21, 2019

Hyatt Place Charlotte Airport/Lake Pointe
Charlotte, NC
447796 l

About This Job


Gallery Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.
The Gallery Hosts creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. This position is responsible for the complete guest experience; to include the Gallery Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms. Previous guest service experience as well as the ability to communicate well with guests required.
The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
Discover how perfectly a hotel can fit your lifestyle. Hyatt Place. It's so you™. Visit to view other hotel job opportunities at Hyatt.


  • Must have schedule flexibility for both AM/PM shifts, weekends and holidays
  • Requires strong command of the English language to include speaking, reading and writing
  • Ability to learn quickly and work in fast paced position with guest interaction
  • Must be able to multi-task
  • Must be 18 years or older
  • Must hold a valid driver's license
  • A true desire to satisfy the needs of others in a fast paced environment
  • High school diploma or equivalent required
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
  • Must possess basic computer skills, i.e. Word, Excel, etc.

About This Employer

Hyatt Place Charlotte Airport/Lake Pointe

4119 South Stream Boulevard
Charlotte, NC 28217

(704) 357-8555

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About Us

Hyatt Place Charlotte Airport/Lake Pointe invites you to enjoy a comfortable stay at our contemporary hotel in Charlotte that’s near the airport and close to downtown attractions, businesses and corporate headquarters. Hop on the free shuttle to enjoy casually chic guestrooms, a 24-hour business center, stylish meeting spaces and a delicious breakfast every morning. Hyatt Place offers everything you need for a fabulous stay in Charlotte, NC.

Conveniently located near the Lake Pointe and Water Ridge Office Parks, we are minutes from several large corporate offices including Belk, Bovis Construction Corporation, United Technologies Corporation, Wal-Mart Stores Inc and Vossloh North America. Our Charlotte Airport hotel features 1,736 square feet of flexible meeting space ideal for executive training sessions, intimate cocktail parties, board meetings and receptions. We also offer free shuttle service to various locations, within a 3 miles radius of the hotel.