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Night Auditor Part-Time

posted July 30, 2019

Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel
Costa Mesa, CA
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719851 l

About This Job

What you will be doing

  • Handling guest issues
  • Ability to handle stressful situations in a calm, professional manner
  • Relocation of guests
  • Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice
  • Must have the ability to work a varied schedule that may include evenings, weekends, holidays, and overnights
  • Answer phone calls during the shift
  • Register guests and receive payments
  • Update the status of guests
  • Manage selling strategy nightly to follow revenue maximization strategy
  • Ensure the accuracy of the accounts and transactions made with the customers
  • Create daily management reports, this help to maintain a regular track of the business
  • Produce pro-forma folios for the guests who will be departing the next day
  • Other than the accounting function, Night Auditors are asked to maintain front desk. These include looking after check-in. check-out, responding to customers' needs, attending their queries, housekeeping requests and reservations etc.
  • Must be a numbers in person
  • Must be fluent in Microsoft Office
  • Must stay at the front desk for the entirety of their working shift (minus breaks) and to print necessary reports

PHYSICAL REQUIREMENTS

  • Ability to stand for entire shift 
  • Ability to type, standing upright for entire shift
  • Heavy work-Exerting up to 100 lbs of force occasionally, and/or 50 lbs of force frequently and/or up to 20 lbs of force constantly to lift, carry, push, pull, or otherwise move objects
  • Must arrive to work well groomed, with pristine hygiene, and professional attire

MENTAL REQUIREMENTS

  • Must be able to convey information and ideas clearly
  • Must be able to evaluate and select among alternative courses of action quickly and accurately
  • Must work well in stressful, high pressure situations
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
  • Must be at listening to, understanding, and clarifying issues raised by co-workers and guests
  • Must be able to work and understand financial information and data, and basic arithmetic functions
  • Must maintain composure and objectivity under pressure

EOE/M/F/D/V/SO

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About This Employer

Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel

3350 Avenue of the Arts
Costa Mesa, CA 92626

(714) 751-5100

Managed by

AVENUE OF THE ARTS COSTA MESA, A TRIBUTE PORTFOLIO HOTEL

As a Tribute Portfolio hotel, we break beyond the typical hotel experience with eclectic arts-inspired design, inventive culinary creations and an ideal location in the Theater and Arts District close to fashion-hub South Coast Plaza. We celebrate the very best in human expression. And by doing so, create the perfect space to be the very best expression of yourself.  Beyond captivating design, enjoy social scenes and sincere service dedicated to helping you make the most of every moment.