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Housekeeper

posted August 24, 2019

Homewood Suites by Hilton Greenville Downtown
Greenville, SC
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737752 l

About This Job

Description

Parks Hospitality Group is seeking a highly enthusiastic and self-motivated hotelier to join our team as Housekeeper for the new Homewood Suites by Hilton Greenville Downtown! Our newest hotel is opening May 2019. The hotel is ideally located in downtown Greenville in the heart of the West End Historic District, directly across from Flour Field, the home of the Greenville Drive minor league baseball team. This downtown, all suite, extended stay hotel is a short walk to all that Greenville has to offer. Come join the most dynamic hospitality team in Greenville!

Responsible for thoroughly cleaning rooms, replenishing guest amenities, linens, and other articles in suites in accordance with extended stay standards, cleaning and stocking room attendant carts and linen/supply rooms.

Essential Duties and Responsibilities

  • Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
  • Perform quality assurance (QA) requirements for the Housekeeping Department.
  • Thoroughly clean assigned rooms, i.e., sweep, mop, vacuum, dust, clean commode, clean mirrors and windows, change linens, make beds, clean iron caddy and empty water from iron.
  • Perform other general cleaning, i.e., vanity areas, coffee makers, etc.
  • Properly replace linen as needed.
  • Replace guest amenities as needed.
  • Clean and stock housekeeping carts and maintain them in a presentable manner.
  • Uses correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
  • Check for missing and/or damaged furniture, equipment, etc. and report it to the Head Housekeeper. Fill out and turn in work order to Head Housekeeper.
  • Properly label lost and found articles and turn them in to your supervisor same day.
  • Report any maintenance problems immediately to supervisor.
  • Responsible for proper administration of key control for issued keys or keys left by guests in the suite. Keys must remain on property and must be returned immediately following end of shift.
  • Maintain security for guests and property by keeping room doors locked at all times.
  • May be required to work in laundry area as necessary.
  • Remain highly visible and be readily available for guests at all times.
  • Take initiative to offer assistance or answer questions throughout the hotel.
  • Willingness and ability to train new associates.
  • Complete maintenance work orders and deliver to the supervisor in a timely manner.
  • Thoroughly understand and implement the Brand service culture.
  • Perform all shift checklist responsibilities.
  • Support team members to ensure the team's entire workload is completed daily.
  • Perform other duties as required.

Requirements

  • Experience in cleaning hotel guest rooms.
  • Prior guest relations training
  • Knowledge of proper chemical handling
  • High school graduate or equivalent

Additional Information

About Parks Hospitality Group . . . We are a family owned company based in Raleigh, NC focused on developing, owning and managing successful hotels. Parks Hospitality Group owns and manages eight hotels in North Carolina, South Carolina, and Tennessee with locations in Raleigh/Cary, Burlington, Greenville (SC), Nashville, and Asheville. We are proud franchise partners with Hilton Worldwide, Marriott International, Starwood Hotels and Hyatt and currently have multiple projects in our developmental pipeline. To learn more, please visit www.parkshotels.com

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About This Employer

Homewood Suites by Hilton Greenville Downtown

942 South Main Street
Greenville, SC 29601

(864) 406-9058

150 Room Extended Stay

homewoodsuites3.hilton.com

At A Glance

Welcome to Homewood Suites by Hilton Greenville Downtown, located in the heart of the West End Historic District. We are situated on the corner of Main Street and Markley Street, directly across from Flour Field, the home of the Greenville Drive minor league baseball team. Our brand new downtown extended stay hotel is a short walk to all that Greenville has to offer, including restaurants, shopping, the Falls Parks on the Reedy and the Peace Center. We’re only a five minute drive to the Greenville Zoo and within 15 miles from Greenville-Spartanburg International Airport.

Our all-suite hotel offers spacious studio and one-bedroom suites equipped with all the comforts of home. Guests can prepare their meals in the fully equipped kitchen with a full-sized refrigerator, microwave, two burner stove and dishwasher. Then, relax with a book on a sofa bed or watch TV on our 50-inch HDTVs.