posted March 27, 2019The Eden Resort & Suites
Assistant Front Office Manager position offered at an Award Winning Resort
Job Title: Assistant Front Office Manager Reports to: Front Office Manager.
This position is FULL TIME
Purpose: To manage assigned shifts for the Front Office, Train and mentor desk agents on becoming Masters of the art of gracious hospitality and service recovery creating memorable experiences for all Eden Guests and focus on providing a quick seamless check in/out process.
Must be flexible in your hours and available nights, weekends and Holidays.
Familiarity of the front office operating system “OPERA is STRONGLY RECOMMENDED.
Performs other duties as required to provide genuine hospitality
Our hotel showcases 300 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County, Pennsylvania. Centrally located to Amish attractions, outlet shopping and Dutch Wonderland, our resort boasts two award-winning restaurants (Garfields & Arthurs) and a relaxing cocktail lounge. Outdoor and heated indoor pools, fitness center and much more at the Eden Resort make us one of the top Award Winning Lancaster PA hotels.
The mission of the Eden Resort and Suites is to consistently provide exceptional experiences for our guests through a motivated team of friendly and well-trained employees, ensuring a competitive edge in our market resulting in financial success.
Treating others with Respect and Dignity
Honesty, Integrity and Trust
Being Responsible, Reliable and Accountable
Positive, Friendly, Caring Attitude
Our Guiding Principle
We are the Masters of Gracious Hospitality always creating positive memorable Experiences for our guests