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General Manager

posted March 28, 2019

Holiday Inn Express New Albany (IN)
New Albany, IN
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About This Job

Noble Management LLC, a Atlanta based management company is seeking resumes from candidates with previous General Manager Experience for their Holiday Inn Express property located in New Albany, IN. Candidates with previous experience of managing IHG brands only apply via email or in person at the corporate location.

Job description as follows:

 Provide day-to-day leadership and direction by maximizing financial returns, driving development of people, creating and maintaining a unique guest experience, executing on brand standards and building awareness of hotel and brand in the local community. 

At Holiday Inn Express®, New Albany  we want our guests to relax and be themselves which means we need you to:

  • Be you by being natural, professional and personable in the way you are with people
  • Get ready by taking notice and using your knowledge so that you are prepared for anything
  • Show you care by being thoughtful in the way you welcome and connect with guests  
  • Take action by showing initiative, taking ownership and going the extra mile

Duties and Responsibilities

 Financial Returns:

  • Maintain your expenses per annual capital budget, cash flow and sales and marketing plans to accurately forecast budgets and achieve required operating results provided by corporate.
  • Analyze financials to drive revenues, profitability and maximize occupancy, ADR, Rev Par. Use distribution channels and technology platforms to drive revenue and maximize market share.
  • Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position. 

People:

  • Develop programs that drive improvements in team member engagement and are aligned with the Stay Real brand service behaviors.
  • Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.
  • Oversee any salary, disciplinary or staffing/human resources-related actions in accordance with company rules and policies. 

Guest Experience:

  • Demonstrate brand citizenship by maintaining compliance with all required brand standards.
  • Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations.
  • Make time to interact with guests, solicit feedback and build relationships. 

Responsible Business:

  • Ensure a safe and secure environment for guests, team members and hotel assets in compliance.
  • Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organizations, activities and businesses.

Requirements:     

Previous experience of General Manager with Holiday Inn Express must. Minimum Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration plus four to six years of prior hotel management experience or equivalent combination of education and experience. Must speak fluent English. Will only prefer candidates with previous Holiday Inn/Holiday inn Express experience as GM.

Benefits

  • Medical/Dental/Vision
  • PTO
  • Sick Leave
  • Bonus Incentive Plan
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About This Employer

Holiday Inn Express New Albany (IN)

506 West Spring Street
New Albany, IN 47150

Telephone (812) 944-4600
Reservations (812) 944-4600

76 Room Hotel

www.ihg.com

Our Hotel

Experience the best of New Albany, IN when you stay at the new Holiday Inn Express New Albany. Situated less than 5 miles from downtown Louisville, this brand new hotel offers an exceptional combination of comfort and convenience. Whether visiting for business or pleasure, guests enjoy spacious well-appointed guestrooms equipped with microwaves and refrigerators and a warm welcome from friendly team members. 

Start off the morning enjoying a complimentary Express Start Breakfast, featuring delicious signature cinnamon rolls; make your own pancakes and fresh hot coffee. Relax and unwind in the sparking heated indoor pool and sharpen up your workout with a range of the latest exercise equipment at the onsite fitness center. 

Explore what New Albany, IN has to offer by attending an event at the Riverfront Amphitheater, visiting the historic Culbertson Mansion or spending the day at River Run Waterpark. Home of Indiana University Southeast, Amazon, Floyd Memorial Hospital, and SAMTEC. Be sure to make a trip to Louisville, just a 10 minute drive, and enjoy Churchill Downs, Kentucky Kingdom, Louisville Mega Cavern, Louisville Slugger Museum and Kentucky Science Center.