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Server (AM) - Patagon

posted September 23, 2019

The Charter Hotel, Curio Collection by Hilton
Seattle, WA
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Widewaters Hotels is looking for a SERVER AM to join The Charter Hotel’s Patagon, an upscale modern interpretation of Argentine cuisine in downtown Seattle, WA!
721727 l

About This Job

Job overview

The Server is responsible for providing consistent excellent service to guests/clients of the facilities and efficient delivery of food and beverage to guests in a professional, hospitable manner to enhance the guest experience. This employee will be required to set up and breakdown respective dining space. The Server is required to adhere to the mission and values of Widewaters Hotels, LLC. 

What you will be doing

  • Maintain a complete knowledge of all food and beverage menu items and answer questions on menu/alcoholic selections to guests.
  • Serves menu items to guest in a prompt and courteous manner and according to the order, times the service of courses to correspond with the dining pace of the guests.
  • Maintaining full beverage glasses.
  • Ensure presentation of food and beverage is presented to guest per Hotel standard.
  • Follow your property’s approved alcohol awareness training program at all times to ensure that alcohol is not over served to a guest.
  • Performs pre and post shift side work, set-up, etc.
  • Clears table promptly. Clears unnecessary items off the table to include: dirty dishes, silverware, and glassware; brings to kitchen for cleaning. 
  • Responds quickly to guest requests in a friendly manner. Follows up with guest to ensure satisfaction.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to kitchen staff.
  • Communicate with the kitchen regarding menu questions, length of wait, re-cooking orders, and product availability.
  • Be aware of daily specials, soups, and drinks items.
  • Run food and bus tables, if necessary.
  • Be able to operate the electronic cash register (where applicable). No voids or deletes without management's written approval.
  • Record transactions in POS at time of order
  • Maintain cleanliness of work areas, china, glass, etc. throughout the day
  • Complete closing duties, including restocking items, turning off lights, etc.
  • Welcome and acknowledge all guests
  • Develop and maintain positive working relationships with others and support team to reach goals.
  • Thank guests with genuine appreciation
  • Be aware of guests’ needs; assist in providing a pleasant dining experience 

Requirements

  • Knowledge of proper cleaning techniques, requirements, and use of equipment in Food and Beverage.
  • Ability to work on POS equipment.
  • Ability to communicate satisfactorily with guests, management, and co-workers 
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must be able to read and write to facilitate the communication process.
  • Requires good communication skills, both verbal and written.
  • Must possess basic computational ability.
  • Must possess basic computer skills
  • Ability to supervise situations and accomplish goals on a timely basis. 

Widewaters Hotels' Mission and Values

Widewaters Hotels' Mission is an innovative hospitality management leader, built on proven pillars of success. We are passionate about delivering exceptional returns for our owners and partners, creating the ultimate guest experience and providing rewarding opportunities for our associates.

Our values guide the way we work with and for our guests, owners & associates. Through Passion, Energy, Attitude, Effort & Work Ethic we have created a vibrant company culture and a compass for our actions.

EEOC

We appreciate your interest in Widewaters Hotels, LLC. Widewaters Hotels, LLC offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.

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About This Employer

The Charter Hotel, Curio Collection by Hilton

1610 2nd Avenue
Seattle, WA 98101

(206) 256-7500

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At A Glance

Welcome to The Charter Seattle, Curio Collection by Hilton, a chic hotel just steps from downtown attractions in one of the most walkable cities. The famous Pike Place Market is a block away, and it’s a quick walk to shops, dining, bars, the Washington State Convention Center, Seattle Aquarium, Space Needle, and other authentic Seattle experiences.

Our guest rooms are sleekly designed spaces with warm wood finishes and elegant décor. Enjoy luxurious bedding, a 55-inch HDTV with streaming capability, a mini-fridge, desk, plush robes, slippers, local brew from the in-room coffeemaker, and a marble bathroom. Our one-bedroom suites feature a living area, dining space, a walk-in closet and views of Elliott Bay.

You’ll love Patagōn, our modern/rustic restaurant with Argentinian-inspired cuisine focused on fresh, locally sourced meats, fish and veggies. The Fog Room rooftop lounge brings the outdoors inside with retractable windows with water and skyline views from the 16th floor. This eclectic and lively lounge offers delicious cocktails and small bites. Our 24-hour room service is another tasty option.

Work out in the state-of-the-art fitness center or enjoy the calm of our sauna and steam room. The 24-hour business center is perfect for getting work done, and we offer 10,000 sq. ft. of flexible and stylish Seattle, WA event space for meetings and wedding receptions of up to 160 guests.

  • Set in downtown Seattle, walkable to major offices and attractions
  • Luxurious guest rooms and suites, all with marble bathrooms
  • Upscale restaurant, rooftop lounge and 24-hour room service
  • Cutting-edge fitness center, steam room, sauna and changing rooms
  • Meeting space with A/V equipment, planners and catering options