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Director of Business Development

posted June 30, 2019

HHM - New England Region
Boston, MA
735084 l

About This Job

Opportunity:  Director of Business Development  

Manage existing national and local accounts, including Corporate, SMERF, Association and Tour & Travel accounts, both transient and group. Prospect for new accounts in order to meet or exceed budgeted revenue and room-nights in this market segment for assigned hotels in the region.

Potential Career Path    

Area Director of Sales – Regional Director of Sales

Essential Job Functions

  • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.  
  • Secure new accounts and manage existing accounts for designated group of hotels.
  • Host familiarization trips and conduct site inspections throughout the properties.
  • Meet and liaison with travel agents providing feedback and market information to the Director of Sales & Marketing on changing market conditions, trends on competition, and sales activity.
  • Maintain all contact, account, and activity and booking information in sales system.
  • Responsible for sales traces, individual and group revenues along with weekly, monthly and annual reporting.
  • Conduct outside sales calls to promote assigned hotels.
  • Represent hotels at trade shows as specified and attend or host hotel events as required.
  • Assist the support staff with maintenance of sales files.
  • Develop and manage effective business plans for assigned segment and for each hotel.
  • Identify and stay abreast of industry trends to provide leadership and education regarding the Segment.
  • Work closely with RDOSM and DOSM’s to effectively communicate new trends and develop strategies to increase revenue.
  • Define and improve customer value proposition by assessing the competitive area as it relates to segment.
  • Develop and conduct persuasive sales presentations to prospective clients.
  • Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
  • Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Perform other duties as requested by management.

Position Requirements

  • Associate or Bachelor’s degree in Hospitality or related industry preferred.
  • Proven track record in sales and a minimum of 3-5 years of previous experience in DOSM role.

Work Environment and Context

  • Work schedule varies and may include occasionally working on holidays, weekends.
  • Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
  • Moderate travel between hotels and client’s locations required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It


About This Employer

Regional Office

HHM, also known as Hersha Hospitality Management, is an industry-leading hotel management, investment and development firm. HHM provides turn-key management, asset management or receivership solutions for 130 hotels in 20 states, including more than 20 full service hotels and 25 independents.

Join the Legacy of Happiness

It is no coincidence that Hersha means “happy” in ancient Sanskrit. HHM’s rapid growth, focus on associate development and its commitment to serve guests, our associates and the local communities we work in, can make any hospitality career seeker happy.

The Legacy of HHM Happiness

The legacy of happiness symbolizes how HHM was built, namely on a strong foundation of core values: honesty, communication, community, personal growth and achievement. These values combined with a passion to serve others and a respect for every associate’s unique and valuable contributions is what makes us so successful. If you share our values and passion, HHM may be the place for you.

Career Development

As HHM continues to stretch its properties across the country, we know our success is achieved through the collective and individual contributions of all associates. They are the heart and soul of our business and our ultimate goal is to maintain a culture of happiness in which our values are embedded and career development is encouraged. 


Personal success is individually defined by each associate. HHM supports an individual’s desire to stretch professionally. We provide opportunities across various hotel brands, locations and job functions. As we grow, you grow.

At HHM, we are proud to employ some of the best in the industry. Our passion for associate development allows HHM to build a pipeline of talent to meet the challenges of the future. Meet some of our leaders who served others, stretched themselves professionally and ultimately succeeded in creating a career with HHM.


We understand that there is more to working at a company than your weekly earnings. As part of our commitment to our employees, HHM offers a wide array of benefits that include medical, dental, vision, 401k, tuition reimbursement, life insurance and other voluntary products. We work hard to ensure that our benefit package is competitive and comprehensive for both our associates and their families.