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Bell/Door Person

posted April 28, 2019

1 Hotel West Hollywood
West Hollywood, CA
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743078 l

About This Job

Job Description

About 1 Hotel West Hollywood:

The Jeremy West Hollywood is turning over a new leaf, and 1 Hotel West Hollywood is sprouting soon. Nestled at the base of the Hollywood Hills, with sweeping views from Downtown to Santa Monica, 1 Hotel West Hollywood draws inspiration from the land, sea, and abundant sunshine of Southern California. In the heart of West Hollywood, a new stay is coming to LA.

About 1 Hotels:

As a luxury lifestyle hotel brand inspired by nature, 1 Hotels cultivates the best of eco-conscious design and sustainable architecture, together with extraordinary comfort and an unrivaled level of service. 1 Hotels launched in 2015 with the opening of exclusive properties in Miami’s South Beach and Manhattan’s Central Park. 1 Hotel Brooklyn Bridge, which opened in February 2017, is the first ground-up build, flagship property for 1 Hotels in Dumbo’s Brooklyn Bridge Park. 1 Hotel West Hollywood will be the brand’s first location on the West Coast. All 1 Hotels are inspired by a simple idea: those that travel the world also care about it. 1 Hotels upholds this vision by channeling nature through design and culinary partnerships, while connecting with the local community and taking sustainable steps to make a big difference.

1 IS ABOUT NATURE - Sustainability and Conservation at 1 Hotels

Our goal is to celebrate all that is beautiful, natural and pure—and inspire us to live a more natural life. We want 1 Hotels to be the experience that encourages people to live well, do better, and connect with our environment, ourselves and others in a deeper, richer way. We are minimizing the impact to our environment in many different areas. Our clothes hangers are made from 100% post-consumer recycled materials. Our room keys come in five different types of recycled wood. Our hotels are home to thousands of different plants. We focus on being more than a brand—we’re a platform for change.

Additional information can be found at www.1hotels.com.

POSITION OVERVIEW:

Responsible for creating a warm welcome at the entrance area, greeting guests by opening doors, calling for car service and assisting as necessary. Able to handle multiple tasks at once and excellent personal and communication skills required.

Essential Functions:

• Greet and welcome every guest upon arrival

• Communicates effectively and genuinely with guests, team members and other departments

• Maintains a friendly and caring demeanor at all times in a fast-paced environment

• Demonstrate team work by co-operating and assisting coworkers as needed

• Becomes informed of events/functions in the hotel during shifts

• Promote hotel services and outlets and provide guest with information such as local attractions and directions, to increase guest satisfaction

• Resolve guest complaints to the satisfaction of the customer by being guest focused, friendly and caring. Communicate to management any problem, complaint or unhappy guest

• Be intuitive to guest needs, anticipates needs, be proactive

• Maintains the appearance of the hotel lobby

• Performs light cleaning in the lobby, corridors and entrances

• Observes any maintenance or housekeeping needs in hallways, lobby and guest rooms and reports needs to Front Office management

• Keeps luggage storage room clean and organized

• Is aware of daily group arrivals and departures

• Ensures the efficient delivery and collection of group luggage

• Assists guests with luggage

• Assists guests to automobiles or taxicabs

Some benefits of working with us 1 Hotel West Hollywood:

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities that drive your passion for nature such as:

• Retirement planning - a great 401(k)/retirement savings plan

• Work life balance: Paid Time Off, Holidays (Earth Day is a holiday)

• Pre-tax benefits to encourage commuting, and even free bicycle parking

• Hotel organized volunteer opportunities

• Wellness is important - competitive healthcare benefits & delicious, healthy meals - which are free

• Sustainable, beautiful and inspiring work environment - You see and feel nature everywhere in the hotel

• Career advancement, in-house training, cross-training, special projects relating to brand awareness / messaging and education assistance

• Participate in hotel sustainability initiatives such as recycling, waste management and employee activities.

• Enliven the cause by storytelling to guests on sustainable features, following food waste management protocol & recommending menu items with least environmental impact.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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About This Employer

1 Hotel West Hollywood

8490 West Sunset Boulevard
West Hollywood, CA 90069

(310) 424-1600

286 Room Hotel

www.1hotels.com

Managed by

As a life-style hotel brand inspired by nature, 1 Hotels cultivates the best of conscious design, and sustainable architecture with extraordinary comfort and an unrivalled level of service. 1 Hotels was developed with the simple idea the nature isn't just beautiful -- it changes the way we feel.