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Guest Service Agent

posted September 5, 2019

Spirit Ridge
Osoyoos, BC, Canada
Spirit Ridge, located in the beautiful South Okanagan town of Osoyoos, is seeking to fill a Guest Services Agent for the upcoming season.
651920 l

About This Job

Inspiring the freedom to be extraordinary enabling unique stories through curated, authentic experiences.

Guest Service Agents are responsible for creating an iconic guest experience with helpful and welcoming service while creating the first and last impression for our guests.   As a Guest Services Agent this position is responsible for guest arrival and departure experience, processing payments and communicating information to our guests and completing guest transactions to ensure guest satisfaction is met and exceeded. Guest Services Agents are expected to know resort amenities and interact with guests at every opportunity.

Guest Service Agents contribute to the hotel's commitment to the excellence you know, the adventure you don’t.   Guest Service Agents must be the kind of person who appreciates high standards of excellence.

Guest Service Agents should have previous front office experience as well as the ability to communicate well both written and verbally and must be computer literate with experience working with Opera advantageous.  Flexible schedule is a must in this position including evenings, weekends.  A desire to satisfy the needs of our guests in a fast-paced environment. 

Work Perks:

Resort discounts for Food and Beverage, Spa and at the Cultural Center

Growth and development opportunities, both personal and professional

Onsite staff accommodations (limited availability)

Hyatt Destinations membership providing you with discounted room rates and food and beverage discounts at any of Hyatt’s chain of hotels

Health and Wellness benefits, including; Life Insurance, Dental, Medical, Vision, Chiropractic, Massage, and more (some restrictions may apply)

Vacation is accrued starting on your first day of work at a rate of 4% of your earnings



About This Employer

Spirit Ridge

1200 Rancher Creek Road
Osoyoos, BC V0H 1V6

(250) 495-5445

226 Room Resort

About the company

Hyatt luxury has arrived in the Okanagan Valley! Come be a part of an amazing team as we show the world our spectacular destination and welcomeguests with the warmth, care, and hospitality we Canadians are known for. If you’re looking for an amazing opportunity where your spirit to serve will shine and your willingness to learn and share will precede you, let us know. We look forward to hearing from you!