Hotel Granduca Austin is the second jewel in the Granduca Hotels Group. A leader in luxury hotels, Granduca Houston and Granduca Austin are the only hotels in Texas that have the honor of being a member of the Leading Hotels of the World.The luxurious nine-story hotel sits atop the breathtaking hillside on Bee Caves Road and Loop 360 in beautiful Westlake, just minutes from downtown Austin.Enjoy our 194 beautifully designed guest rooms and suites, fully equipped meeting rooms, and our fabulous and spacious ballroom that opens to a relaxing open-air courtyard. Experience the architecture and decor reminiscent of a northern Italian villa that offers a stunning view of the world below. Hotel Granduca Austin provides the perfect destination for meetings, special occasions, weddings or a memorable vacation.Visconti Ristorante & Bar offers a unique and unsurpassed dining experience with its Northern Italian fine cuisine for breakfast, lunch and dinner.The full-time Housekeeper will provide warm, inviting and clean guest rooms and public space while ensuring exceptional service according to Hotel Granduca and LHW standards.
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions of the job.
Clean guests' rooms, suites, bathrooms and public space to exceed LHW and hotel standardsMaintain a cordial and professional demeanor towards internal and external guestsRespect guests' need for privacy and maintain confidentiality of guest informationPromptly deliver all Lost & Found items to Loss PreventionReport maintenance and other issues to department manager and supervisorProvide exceptional service while maintaining a cordial and professional demeanorFollow the proper procedures when entering and cleaning an occupied or vacant roomMaintain an adequate inventory of linens and sundry itemsDust, mop, vacuum, strip and replace linen and sanitize all areas of rooms, furniture and floors Empty ash trays and remove trashPromptly respond to guest issues related to room cleanliness and suppliesPractice proper handling of chemicals according to OSHA regulationsMaintain knowledge of hotel and area, services and amenitiesAdhere to OSHA regulations and hotel policiesPractice the hotel's Daily Core Values and 3 Steps of ServiceAttend required meetings and training Update status of rooms to supervisor and record as requiredEnsure cart is adequately stocked and maintained in a neat and tidy mannerProvide assistance to the team Perform other duties as assigned
Minimum high school diploma or equivalent At least 1 year experience as a Housekeeper in a luxury or full-service hotelMust possess excellent organizational skills and demonstrate pride in workAttention to detail and ability to multi-taskMust possess good command of English, verbal and writtenBilingual - English and Spanish - preferredMust be able to understand verbal and written instructions Ability to effectively communicate with guestsAbility to pull, push or carry at least 50 lbsMust be able to stand and walk for long periods, bend, kneel, crouch, and use both hands, see, hear, smell, touch Ability to work scheduled shifts, or longer if required, including weekends and holidays Knowledge of proper chemical handling
Hotel Granduca is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
Located on Loop 360, just north of Bee Caves Road, the hotel is purposefully located a few minutes from downtown to offer quiet sophistication and elegance, in the magnificent, highly visible and accessible Westlake area.
Offering 194 luxurious rooms and suites, Granduca Austin will offer accomodations from 500 square feet all the way to 1400-square-feet. All rooms will feature complimentary wireless Internet as well as flat screen LED HDTVs. Just as Granduca Houston, the hotel will feature Tuscan-inspired décor with original Italian art and fine linens.