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Night Manager

posted May 9, 2019

Courtyard Salt Lake City Airport
Salt Lake City, UT
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About This Job

This is a career opportunity with Interstate Hotels & Resorts.

It’s all about the people for you. You understand that your departments are a critical, often first, touch point for guests. Your expert skill and natural ability to foster relationships ensures that your team’s ON it. In addition, you love the fast-paced, passion-filled food industry. Finding ways that improve the food production process and move the needle is a welcome challenge. And freely sharing what you know, a given. As Night Manager with Interstate, making an impact as a valued team member can be within your reach.

As Night Manager, you will

  • Use your strong leadership skills to guide and develop the front desk and Bistro team to ensure a positive guest experience at every turn.
  • Masterfully combine your culinary experience, knack with people, and drive for continuous improvement to enable smooth kitchen operations, streamlined processes and optimal team effectiveness.
  • Channel your skills in managing relationships and food service knowledge, to staff and guide a dynamic, diverse kitchen team.
  • Exercise your food handling experience to optimize usage, contain cost, and ensure guest enjoyment and associate safety.
  • Manage and track good housekeeping and “clean as you go” practices throughout the kitchen and dining area. Challenge the process with solutions that enhance safety and operating efficiency, contributing to business and financial goal achievement.
  • Oversee the front desk staff to ensure optimal guest experience and smooth front desk operation. Pitching in, you attend to guest needs at the front desk. You know the property layout by heart to ably guide guests and answer questions.
  • Create an environment where motivated people want to join, learn, do their best, and advance. Oversee a diverse team of motivated desk agents by modeling the way, by training, empowering, and coaching throughout the employment lifecycle.
  • Keep a pulse on workflow, room status and group activity and effectively communicate info for well informed fellow departments, to increase team efficiency and overall productivity.
  • Help with security by ensuring cashier reports balance, banks and deposits are verified, and key control is monitored.

Fundamentals

A high school education or equivalent is required, with one to two years’ supervisory experience in hospitality or other customer-related position. Working knowledge of kitchen operations and the ability to operate kitchen equipment is expected. You must have excellent verbal and written English communication skills, with a second language helpful.  The ability to access, retrieve and leverage info from the hotel property management system is expected. This position requires full mobility, lifting food cases and equipment weighing up to 70 pounds, pushing and pulling up to 150 pounds, throughout an eight-hour shift.

Interstate Hotels & Resorts is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Click here and here to navigate to the “EEO is the Law” poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3888 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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About This Employer

Courtyard Salt Lake City Airport

4843 West Douglas Corrigan Way
Salt Lake City, UT 84116

(801) 532-4085

154 Room Hotel

www.marriott.com

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Our Hotel

The Courtyard Salt Lake City Airport is located along I-80 just one exit west of the SLC terminal and provides a free 24-hour shuttle. With stylish guest rooms with free WiFi, 1,040 sq. ft. of meeting space and onsite Bistro bar, business trips are a breeze at our SLC hotel. Each of our modern rooms features a flat-screen TV, ergonomic work area and free WiFi. Select rooms even have private balconies. Guests enjoy amenities like our refreshing lobby with fireplace and media pods, perfect for mingling or getting work done. Travel is easy, thanks to our location near Salt Palace Convention Center, historic Temple Square, downtown and other attractions including Miller Motorsports Park and Rocky Mountain Raceway. As at TripAdvisor award winner for our friendly service and convenient perks, we’re top-rated among Salt Lake City Airport hotels.