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Front Office Agent

posted May 8, 2019

Hyatt Regency Cincinnati
Cincinnati, OH
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Do you have a natural ability to connect with people? Hyatt Regency Cincinnati is looking for amazing Front Office Agents to join our team!
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About This Job

Front Office Agent – Hyatt Regency Cincinnati

 Delivering Hospitality, Creating Value, Every Customer, Every Time 

Hyatt Regency Cincinnati is the only hotel honored with the 2018 & 2019 Top Workplaces Award! Come be a part of our amazing team!

The Hyatt Regency Cincinnati is located in the heart of the city. Direct access to the adjacent Cincinnati Convention Center and to all downtown Cincinnati by enclosed walkways is just one of the outstanding features of the Hotel. Hyatt Regency Cincinnati has the largest hotel ballroom in the city at 14,219 square feet; a dramatic glass-enclosed pre-function area overlooking the four-story atrium and 14 additional meeting rooms. 491 guest rooms including 14 suites, set a new standard of luxury. Hotel facilities include a 24-hour fitness center, indoor saline pool, a full-service restaurant, and a quick service Market.

 The Front Desk Agent position is responsible for following the hotel’s recommended guest arrival and departure procedures. Understanding of computer-based front desk systems is sufficient to perform the primary responsibilities of the job. This position answers guests’ questions about the hotel services and amenities, makes reservations, and handles cash and credit transactions.

To learn more about Hyatt Regency Cincinnati and Davidson Hotels & Resorts visit our website, www.DavidsonHotels.com/careers and apply today!

QUALIFICATIONS: 

  • Prior guest contact customer service experience necessary

  • Prior cash handling & computer experience necessary.

  • High School diploma or equivalent.

  • Ability to communicate effectively with the public and other Team Members.

  • Read, write and speak English fluently.

  • Flexible availability; including weekends & holidays

To learn more about Davidson Hotels & Resorts visit our website, www.DavidsonHotels.com/careers and apply today!

Our Company culture fosters teamwork, guest service, and individual accountability. We deliver exceptional service, quality, and value to every guest, every time. This is the driving philosophy of our business. We want our hotels to be the best and our guests to be exceedingly satisfied. To achieve that goal, we hire the most highly qualified people and provide a competitive benefits package which includes:

  • Health Insurance (3 plan options) Dental & Vision Insurance

  • Vacation, Sick and Holiday Pay

  • Flexible Spending Accounts (Medical and Dependent Care)

  • Company paid Basic Life Insurance and Accidental Death & Dismemberment

  • Company paid Short & Long Term Disability

  • Short Term Disability Buy Up, Educational Assistance Program and 401k Plan with match up to 6%

    EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

    Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test and background check required.


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About This Employer

Hyatt Regency Cincinnati

151 West Fifth Street
Cincinnati, OH 45202

(513) 579-1234

491 Room Hotel

cincinnati.hyatt.com

Our Hotel

Located just steps from the Duke Energy Convention Center, our Hyatt Regency Cincinnati hotel in the vibrant downtown district puts you in the heart of the action. Whether you are visiting for business or pleasure, you’ll find the ideal spaces to relax, work, and play. If you are a sports enthusiast, we are the closest hotel to Paul Brown Stadium and within walking distance to the Great American Ballpark.