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Rooms Supervisor

posted May 10, 2019

DoubleTree Westborough
Westborough, MA
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About This Job

Who this Job Will Appeal To

Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to “wow” our customers, we invite you to explore a career with Waterford Hotel Group.

The Ideal Candidate for this Position

The right candidate will have experience leading a team to high Guest Satisfaction scores. The Rooms Supervisor of this property is responsible for assisting in the day-to-day operations of the Front Desk and Housekeeping departments, including retention, training, development, scheduling and strict adherence to all Waterford Hotel Group and Doubletree guest service standards. 

Job Requirements

  • Ensuring Guest Satisfaction and brand compliance
  • Associate Teambuilding and Development
  • Effectively Communicate both in writing and verbally to guests and employees
  • Contribute to Financial and Budgetary Goal Attainment
  • Must be able to work a flexible schedule including days, nights, weekends and holidays
  • Prior front desk or housekeeping supervisory experience preferred
  • You must be able to pass a thorough background check as well as be drug free.

Benefits

We offer our eligible Associates a number of benefits to enhance their health and well-being:

  • Group insurance, including medical, dental, vision and company-paid life insurance
  • Paid time off including vacation days, personal days and holidays
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, accident, life and critical illness
  • Life enrichment benefits including educational assistance, hotel discounts, travel assistance and more

For more information about Waterford Hotel Group, please visit our website at www.waterfordhotelgroup.com.

EOE/M/F/D/V

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About This Employer

DoubleTree Westborough

5400 Computer Drive
Westborough, MA 0158

Telephone 1-508-366-5511
Reservations 1-508-870-5965

225 Room Hotel

doubletree3.hilton.com

DoubleTree by Hilton Hotel Boston - Westborough offers an ideal location in the heart of New England, 26 miles west of Boston at I-495 and Route 9, just north of the Massachusetts Turnpike. This full-service hotel boasts proximity to many businesses, technology parks, and New England attractions such as EcoTarium, New England Sports Center, Worcester Art Museum, Old Sturbridge Village, Wrentham Village Shopping Outlets, Johnny Appleseed Trail and the DCU Center. Boston Logan International Airport and TF Green Airport in Providence, RI are both easily accessible and less than 45 minutes from our Boston – Westborough hotel.

Savor a delicious warm chocolate chip cookie upon arrival. Relax in one of 225 guest rooms, including a suite, with one king- or two double-sized beds. Feel at home with amenities such as a 55-inch flat-screen TV, WiFi access, and a large work desk with an ergonomic chair.