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Starbucks @ Embassy Suites Denver Downtown is the place to be! When joining our team, you're joining a fun and fast paced environment, loaded with perks! We offer Medical Insurance, Dental Insurance, Vision Insurance, 410(k) with employer matching, Hilton Branded Discounts, Eco Passes, and more!
563597 l

About This Job

Posting Overview:

The Barista is the foundation of the café. The Barista is responsible for honoring each and every customer by providing excellent customer service and a high quality product. The Barista is a true professional that displays a positive attitude at all times to ensure the return of our customers who are the reason for our business.

Requirements:

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Compassion

Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Knowledge/Skills

Must have excellent customer service skills.

Must have minimal hearing to hear timers; coordinate with other baristas.

Must have moderate vision to check food quality.

Must have speech communication skills to read production charts/recipes.

Abilities

Ability to interact with guests in a positive, hospitable manner.

Ability to read, understand and follow written instructions.

Numerical ability to use the cash register/collect money with accuracy.

Ability to work independently and prioritize tasks.

Ability to read, write, and communicate in English.

Position regularly involves lifting product cases weighing up to 70 lbs. Pushing and pulling carts is required.

Regular bending to lift items and supplies. No kneeling.

Mobility - regularly moves all around the coffee shop.

Continuous standing

Education/Formal Training

High school education or equivalent experience.

Experience

Previous experience in a customer service role strongly preferred.

Material/Equipment Used

Chemicals/Agents: Bleach, Lime Away, grease cutter, all purpose, floor cleaners

Protective Clothing: Hair restraint/hat, gloves, apron and safety shoes as required by State

Knife, cutting board, toaster, slicer, blenders, coffee and espresso machines

Standard restaurant equipment including but not limited to coffee machines, ice machines, toasters and beverage dispensers. Broom, mop, vacuum and carpet shampooer. Continual exposure to hazardous chemicals used for cleaning.

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.

Position Type:

Full Time - Regular

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About This Employer

Embassy Suites by Hilton Denver Downtown Convention Center

1420 Stout Street
Denver, CO 80202

(303) 592-1000

403 Room Hotel

embassysuites3.hilton.com

AT A GLANCE

The Embassy Suites by Hilton Denver Downtown Convention Center hotel offers the perfect setting for business or pleasure. Stay at our Convention Center hotel - a gateway to Denver's lively downtown scene. Boasting a contemporary convention venue, our LEED™-certified hotel in Denver, Colorado is within walking distance of the best attractions in the downtown area.

Relax in a classic two-room suite with a separate, spacious living area. Enjoy comfortable, home-like amenities such as two 32-inch flat-screen HDTVs, video game consoles, microwave, coffeemaker and a mini-refrigerator. Accessible rooms are also available at our Denver Convention Center hotel.

Start your day with a free made-to-order breakfast. Mingle with other guests and enjoy a variety of beverages and snacks at the complimentary Evening Reception*. Relax in the indoor saline swimming pool or take advantage of the 24-hour fitness facility.

Hold your business meeting or social event in one of our 14 flexible venues for 35-650 guests and delegates. WiFi is available in your guest room for a minimal fee, or use complimentary internet access in the 24-hour BusinessLink™ Business Center.