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Front Desk Team Member

posted October 9, 2019

Hampton Inn Washington, D.C./White House
Washington, DC
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653788 l

About This Job

Description

We know applying for a new job takes some confidence and at OTO Development, we want you to feel that we have that confidence in you. To help with that, we want to share more about our company culture, our philosophy about business and how we feel hospitality should be. Take a look at our job description and our company info and go ahead…apply! We want you to be a part of the OTO team!

WHO WE ARE AND WHAT WE DO

OTO Development was established in 2004 by a group of experienced hotel entrepreneurs with long histories of success in rapid growth organizations. We are the same group of people that believe that hospitality should exist in all facets of the business world but especially in our hotels. Our mission is to develop a portfolio of great hotels managed by exceptional people who absolutely love what they do. We believe in green design and superior sustainability as well community service and a commitment to our employees. And in case you were wondering, OTO represents the initials of our founders so we not only believe in what we do, we are proud to put our name behind it.

Requirements

ABOUT YOU

Yes, this position is called Front Desk Team Member but it could also be called: Director of First Impressions, Ambassador of Smiles or Front Desk Hero. At OTO Development, our Front Desk staff is the face of our hotels, the core of our character and the shiny book jacket to a great novel. Want to help us write our next bestseller?

You love working with people and get a kick out of playing the role of concierge in order to ensure guest satisfaction and loyalty (and fun!).

Your friends say you are a great listener…and our guests will, too!

You are not just a problem solver but also a solution finder and you can handle the hectic moments and the quiet ones with the same grace and composure.

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About This Employer

Hampton Inn Washington, D.C./White House

1729 H Street N.W.
Washington, DC 20006

(202) 296-1006

116 Room Hotel

hamptoninn3.hilton.com

A modern retreat in the heart of the nation’s capital

Experience Washington D.C. from the spacious guest rooms of this award-winning downtown D.C. hotel, located near the White House and offering complimentary breakfast and facility-wide WiFi. Set in the Golden Triangle neighborhood, our D.C. hotel opened in June 2013 and is surrounded by a breathtaking urban backdrop complete with chic boutiques, powerful firms, and upscale dining. Ideal for corporate and leisure travelers alike, our Hampton hotel puts the city and Reagan International Airport at your fingertips with the Farragut West Metro Station located only one block away.

Set in the iconic Editor’s building, our White House hotel effortlessly combines old-style charm with modern conveniences. Make yourself at home in our inviting accommodations complete with a range of thoughtful amenities. Catch up with work using the handy lap desk, keep in touch with free internet access, or simply relax watching a movie on the 37-inch HDTV.

From superior customer service to an array of complimentary amenities and spacious accommodations, our downtown D.C. hotel offers an idyllic urban getaway from the moment guests step in our upscale lobby. Stay connected to the office in the 24-hour business center and host a conference for up to 135 guests in our 1,351 sq. ft. of meeting space. During your stay, easily maintain your diet and exercise regimen with our fitness center, heated indoor pool, and variety of healthy, complimentary breakfast options.