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Houseperson On Call

posted September 9, 2019

Fairfield Inn & Suites Chicago Naperville
Naperville, IL
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You’ve got the skills! Join our Team for the FUN, Benefits and career options! Our property is newly renovated!
750939 l

About This Job

The Houseperson acts as support staff for all Room Attendants, Housekeeping Supervisors and Housekeeping Manager.  Responsible for ensuring that the Room Attendants have all the necessary supplies to properly conduct the cleaning of each unit, hallway, etc. The Houseperson is also responsible for the prompt delivery of any household items to guest units at their request. This team member will interact with guests on a daily basis and will need to provide quality care through prompt and courteous service.

Essential Functions

  • Acknowledge and greet guests with a warm, friendly greeting.
  • Assemble and deliver linen bags to the appropriate floors within set time limits.
  • Assist in upkeep and stocking of housekeeping closets.
  • Deliver household items to guest units at their request.
  • Comply with all resort safety and security guidelines.
  • Properly submit all lost and found articles left in guestrooms and on property.

Supportive Functions

  • Maintain clean and organized work area.
  • Promptly report or resolve any guest complaints or issues.
  • Reports any unsafe work condition to the direct supervisor.
  • Pick up litter around resort as noticed.
  • Other duties, as assigned by the supervisor.

Requirements

  • Housekeeping and customer service experience preferred.
  • Strong organizational skills and attention to detail required.
  • Great guest service skills.
  • Working conditions may be indoors or outdoors with varied weather conditions expected.
  • Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort.

Education and Formal Training

High school diploma or equivalent preferred.

Job Type: Full-time

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About This Employer

Fairfield Inn & Suites Chicago Naperville

1820 Abriter Court
Naperville, IL 60563

(630) 577-1820

105 Room Hotel

www.marriott.com

Our Hotel

The Fairfield Inn & Suites Chicago Naperville will help you start your day right in our 24-hour fitness center before fueling up with our free hot breakfast buffet, featuring healthy and indulgent options. Work efficiently with complimentary WiFi throughout the hotel or utilize our business center for printing and other office needs. Relax in our indoor pool or spread out in our spacious lobby. This Naperville, IL hotel is conveniently situated off of I-88, adjacent to the Freedom Commons, home to Maggiano's, Morton's Steakhouse, White Chocolate Grill and many other dining options. The Fairfield Inn & Suites Naperville is also easily accessible to the offices of BP, Tellabs, Exelon, Navistar, Alcatel-Lucent, Liberty Mutual, and many more located in Warrenville, Wheaton, Aurora & Lisle, IL.