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Assistant Spa Director

posted May 13, 2019

Boca Raton Resort and Club, A Waldorf Astoria Resort
Boca Raton, FL
498833 l

About This Job


The Boca Raton Resort & Club is seeking an Assistant Spa Director.

Assists the director to ensure the efficient operation of the facility in accordance with local, state and federal health and cleanliness standards. Participates in sales, marketing, merchandising, pricing, programming, leading fitness classes, conducting inventory and recording and tracking financial statistics. Interviews, trains, supervises, counsels, schedules and evaluates staff.

What will I be doing?

  • Supervise the inventory and distribution of professional products.
  • Constantly pursue the company's best interest in creating product savings.
  • Effectively manage the day-to-day operations/spa scheduling.
  • Assists in complying with budgetary guidelines.
  • Interact with guests in a friendly, service oriented manner.
  • Develop and implement therapist's short and long-range goals and objectives.
  • Attend all scheduled spa and hotel staff meetings.
  • Conduct departmental meetings once a month. Minutes to be published from each meeting within one week after the meeting indicating action items.
  • Conduct a daily walk through of the club operation to ensure cleanliness, conservation, and maintenance of the facility and maintenance of equipment using a walk about checklist.
  • Develop and update department rules, regulations and policies.
  • Check schedule throughout the day for changes with a focus for maximizing and proactively resolving scheduling conflicts.
  • Ensure professional par levels are maintained and products are available in treatment rooms as needed by staff.
  • Keep an accurate record of professional invoices by department, maintaining or creating savings for budget goals.
  • Supervision of time clock and disciplinary action as necessary. Be aware of Therapist's appearance. Promptness with schedule and attitudes with guests as well as with other associates, and consistently coach them on hospitality standards.
  • Act as a mediator between departments.
  • Maintain open communication with staff including being receptive to personal feedback from staff.


What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!



About This Employer

Boca Raton Resort and Club, A Waldorf Astoria Resort

501 East Camino Real
Boca Raton, FL 33432

(561) 447-3000

1,041 Room Resort

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Boca Raton Resort and Club, A Waldorf Astoria Resort redefines luxury and fun in south Florida.

Nestled in a Mediterranean inspired historic village and just a few steps from the stunning south Florida coastline, Boca Raton Resort and Club, A Waldorf Astoria Resort is your luxurious home away from home. Many of our charming and sophisticated guest rooms come with a view of the Atlantic Ocean, Intercoastal Waterway, or the marina, and all guest rooms offer the latest amenities for your comfort. We also provide concierge services to cater to your every need.

As a guest of the resort, you also have access to the Boca Beach Club. This dual access to both properties provides an array of fun activities for guests of all ages such as:

  • Golf 
  • Surfing
  • Boating
  • Private beach access
  • FlowRider Wave Simulator
  • Tennis
  • Quest Club, an education and entertaining children's program

Dine at one of our 11 award-wining restaurants or unwind with the ultimate spa experience at the hotel's Waldorf Astoria Spa. Voted as the number one spa in the country by Condé Nast Traveler's Readers' Choice Awards, the resort offers a wide selection of services, including wraps, facials and massages. Our resort also is in the TripAdvisor Hall of Fame, receiving outstanding traveler reviews and the TripAdvisor Certificate of Excellence five years in a row.

Outside of the resort, head to Mizner Park, where a wealth of luxury shopping and entertainment is at your fingertips.