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Golf & Entertainment Coordinator

posted May 20, 2019

Landmark Resort
Myrtle Beach, SC
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About This Job

Landmark Resort is looking for an individual for their open position of Golf Coordinator. This position assists in booking golf packages, food packages and entertainment packages. This is a full-time position with a competitive salary and benefits package.  Interested applicants may apply in person at Landmark Resort, located at 1501 S. Ocean Blvd, Myrtle Beach, SC 29577 or you may submit your resume for consideration.


PERFORMANCE STANDARDS 

*CUSTOMER SERVICE: Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner. 

*WORK HABITS: Meet the resort standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; give advance notice when absence is anticipated; require typical amount of supervision; accept work assignments without complaints. 

*PERSONAL DEVELOPMENT: Accept opportunities to learn new skills, improve performance or cross-train for other resort positions; solve routine problems that occur on the job; ask questions when not sure how to complete something; learn new skills as quickly as most others in the same job. 

*SAFETY AND SECURITY: Follow the resort’s recommended safety, security and emergency procedures; follows resort procedures for key control, lifting heavy objects and/or using chemicals; reports potential security risks and hazardous conditions to management. 

*ADMINISTRATION: Maintain accurate records, files, reports, contracts, etc.; frequently produce reports and correspondence that are effective, appropriate for the audience, and grammatically and technically accurate; protect confidentiality of all relevant information; effectively handle clients and guests on the phone by practicing proper phone skills; effectively use computer systems and software to analyze information, produce reports and correspondence. 

*FINANCIAL: Remain within budget for the golf department, projects and/or supplies; accounts are properly documented. Meet and exceed sales goals 

ESSENTIAL FUNCTION

*Maintain work area neat and organized. 

*Accurate and complete interdepartmental communication of all golf packages sold including convention golf. 

*All golf contracts and/or convention golf contracts and implementation and monitoring of all follow up procedures to ensure proper communication with customer; monitor proper timing, amount and receipt of all deposits and/or advance payment of all packages booked including convention golf.

*Complete monthly report of all current and future year backlog bookings by the 5th of each month to the General Manager. 

*Keep proper communications to all golf courses regarding tee times and guarantee number of golfers.

*Proper coordination and distribution of golf package tickets, food tickets and amenities package. 

*Monitor aging for credits, deposits, over-payments, high balance accounts, and delinquent accounts. 

*Perform all other duties as assigned by supervisor. 

*Maintain all necessary sales reports. 

*Able to effectively answer guests questions regarding the area and resort. 


Our Vision: We give our guests the most exciting, fun-filled and enjoyable vacation experience EVER! 

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About This Employer

Landmark Resort

1501 South Ocean Blvd.
Myrtle Beach, SC 29577

(888) 974-7135

529 Room Resort

www.landmarkresort.com

Our Resort

Landmark Resort, located in Myrtle Beach, South Carolina, is the perfect destination for your next family vacation, corporate retreat or couple’s getaway. Conveniently situated oceanfront on the south-end of Myrtle Beach, Landmark Resort features rooms, efficiencies, suites and penthouses and is just a short drive from endless attractions, dining and show options. Those looking to stay on property for some fun during their vacation can enjoy year-round dining, newly renovated indoor and outdoor pools combined with our on-site waterpark, totaling 17 water attractions, summer activities, our nine-hole mini golf course and so much more. Golfers can take advantage of our knowledgeable on-site golf and entertainment department while groups and conferences will find peace of mind with our on-site catering and group coordinators who can assist with planning the perfect Myrtle Beach event within our 20,000 square feet of flexible meeting space. Come see why Landmark Resort is such a well-known vacation destination among generations of Myrtle Beach visitors.