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Restaurant Server (AM)

posted May 16, 2019

Hyatt Regency Houston Intercontinental Hotel
Houston, TX
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Excellent earnings potential at Sam's Restaurant and Bar.
738887 l

About This Job

Job overview

Serves meals to patrons in dining establishment by performing the following duties.

What you will be doing

  • Presents menu, answers questions, and makes suggestions regarding food and service.
  • Provides beverage service within 3 minutes from time guest was seated.
  • Writes order on check or memorizes it within 3 minutes from time seated.
  • Relays order to kitchen and serves courses from kitchen and service bars.
  • Garnishes and decorates dishes preparatory to serving.
  • Serves patrons meals within the 20 minute time period.
  • Completes a checkback within 2 minutes after customer receives meal
  • Associate makes every effort to obtain customers name and use it a minimum of 2 times during the meal.
  • Observes diners to respond to any additional requests and to determine when meal has been completed.
  • Totals bill and accepts payment or refers patron to Cashier within 1 minute of time requested.
  • Associate is in full uniform (including name tag) at all times.
  • Ladles soup, tosses salads, portions pies and desserts, brews coffee, and performs other services as determined by establishment's size and practices.
  • Clears and resets tables at conclusion of each course and completely resets table within 5 minutes of time customer departs.
  • When approached with a problem, associate will empower himself/herself at all times to assist customer in resolving the problem.
  • Associate will become a resident expert on in-house information along with local information to assist customer when questioned on these two areas.
  • Assist host/hostess in the seating of customers when needed.
  • Completion of all opening, running (during service time), and closing sidework assigned each shift.
  • Assist co-workers when needed throughout the shift.
  • Requests identification from customers when legal age is questioned.
  • Use of proper serving procedures as outlined in the certification/training program.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to reach with hands and arms, climb or balance, and taste or smell. The employee is occasionally required to stoop, kneel, crouch, or crawl.
  • High school diploma or general education degree (GED); or equivalent combination of education and experience.
  • One to three months related experience and/or training.

Compensation: $2.20 plus tips

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About This Employer

Hyatt Regency Houston Intercontinental Hotel

425 North Sam Houston Parkway East
Houston, TX 77060

(281) 249-1234

335 Room Hotel

www.hyatt.com

Our Hotel

Hyatt Regency Houston Intercontinental Airport is a tour de force of hospitality, newly renovated with a blue tone décor and an ideal location off Sam Houston Parkway and Beltway 8. The Lone Star State’s largest city is yours to explore, Visit The Woodlands to the north or Houston Zoo and NRG Stadium to the south. A sweeping six-story lobby, hand-designed outdoor pool and waterfall, full-service restaurant and stylish, modern guest room awaits your return.

  • 335 spacious guestrooms
  • Pet-friendly accommodations
  • Complimentary Wi-Fi in guestrooms
  • Sundry shop available at front desk
  • 24-hour fitness center
  • Tropical oasis swimming pool/whirlpool
  • 24-hour business center
  • Flyte System with airline flight schedules and status


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