The Front Desk Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management.
Welcome to Hyatt Regency Lexington, a hotel where business travelers and families can enjoy unparalleled service and amenities.
Spacious guest rooms: 366 suite-inspired rooms with accessible options and free Wi-Fi, laptop safes & coffeemakers with Starbucks™ Coffee.