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Hotel Security Guard/Loss Prevention

posted May 19, 2019

Renaissance Chicago O'Hare Suites Hotel
Chicago, IL
Excellent Benefits!
740932 l

About This Job

Position Title? 

  • Hotel Security Guard/Loss Prevention – Full-time (MUST BE AVAILABLE: PM & OVERNIGHT)

 Who are we looking for?

  • An individual who has excellent attention to detail, & an instinctive awareness of surroundings in order to ensure that all hotel guests & all hotel ambassadors are secure! 
  • An individual who will deliver consistent positive guest service experiences with excellent communication skills towards all guests & all hotel ambassadors at all times! 
  • The Hotel never closes….must be available to work any shifts based on the business needs including weekends & holidays.

 What will you be doing?

  • Greet all guests and ambassadors in a friendly & authentic manner 
  • Drive Guests in Hotel Van to and/from O’Hare Airport - Valid Driver’s license required 
  • Consistent professional, positive attitude and actions when communicating with guests & all hotel ambassadors
  • Patrol the hotel and grounds 
  • Respond to security and emergency situations in a safe and efficient manner
  • Ability to handle situations while remaining calm 
  • Comply with policies and procedures, brand standards, and federal, state and local regulations 
  • Promptly report emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management 
  • Comply with all guest service basics such as uniforms, name tags and proper guest greeting
  • Practice safe work habits and comply with sanitary, safety, security and emergency procedures
  • Perform special projects and other responsibilities as assigned
  • Any other duties / tasks as requested by management

What type of education, experience, and physical effort are we looking for?

  • High school education or equivalent
  • Hotel Security experience
  • Valid Driver’s License 
  • Alcohol awareness rules/certification thru TIPS or Basset and first aid certification
  • The job requires close vision with or without corrective lenses
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

 Benefits options for Full-time positions?

  • Medical, Dental, Vision, Disability, Life Insurance
  • Paid Vacation and Personal/Sick Days, Holiday pay
  • Retirement Savings Plan (401k) with a match
  • Free Ambassador Parking & Free Ambassador Meal
  • Walking distance to the hotel from the Blue Line
  • Travel Discounts for self, family & friends!

About This Employer

Renaissance Chicago O'Hare Suites Hotel

8500 West Bryn Mawr Avenue
Chicago, IL 60631

(773) 380-9600

362 Room All Suite

Apply to be a member of our TPG Hotels & Resorts family,
a Top 10 Hotel Management Team and 'hospitality employer of choice!'

Our Hotel

Ideally located in Rosemont, with a complimentary roundtrip shuttle to Chicago O'Hare International Airport (ORD), our hotel is a short drive from Donald E. Stephens Convention Center. Our location near the Chicago 'L' Blue Line positions visitors to explore downtown Chicago with ease. Upgrades in 2017 have transformed our 362 spacious suites, boasting separate living and sleeping spaces, a Plug-in Panel for streaming media and luxury amenities. Guests can grab a Starbucks® coffee and pastry before heading out for a day of sightseeing or meetings, or sit down for a full buffet breakfast at Asado Urban Grill. We invite our guests to enjoy our complimentary 24/7 fitness center and indoor pool. Those looking to host a conference or wedding will appreciate our contemporary ballroom and meeting rooms with high-tech amenities. Our hotel warmly welcomes travelers to Rosemont, IL, with four-star service and extraordinary accommodations.