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Human Resources Manager

posted May 19, 2019

Embassy Suites by Hilton Baltimore Inner Harbor
Baltimore, MD
719069 l

About This Job

Job Description:

We're looking for a motivated individual who has a passion for the hospitality industry and embraces integrity, service, grit, respect, empowerment, ambition and teamwork - all of the core values that cultivate our winning culture of success.

As a strategic partner to operations, the HR Manager aligns business objectives with employees and management. Serves as a consultant to Operations on HR related issues. Executes organizational initiatives in alignment with HR goals and business objectives. Assesses and anticipates HR-related needs and employee issues. Communicates needs proactively with the HR function and Operations. Formulates partnerships across HR and Operations to deliver value-added service to management and employees that reflect the business objectives and values of the organization.

Job Duties and Responsibilities:

  • Consult with Operations providing HR guidance as appropriate.

  • Maintain in depth knowledge of legal requirements related to day to day management of employees, reducing legal risks and ensuring regulatory compliance.

  • Serve as a policy expert to assist Operations management in adherence of company policies, processes and practices.

  • Leads recruiting and talent management efforts for Operations to ensure effective, efficient and legally compliant processes; trains managers to recruit and assess talent consistently, effectively and in accordance with company guidelines.
  • Provides day to day performance management guidance and consultation to Operations (coaching, counseling, career development, disciplinary actions).
  • Provides HR guidance to Operations and delivers training as defined by HR and Operations.
  • Partners closely with Operations to improve work relationships, build morale, increase productivity and employee retention.
  • Provide guidance and input on business unit restructures, workforce planning, performance management, and succession planning.
  • Participate in evaluation and monitoring of success of HR programs.
  • Follow-up to ensure training objectives are met.
  • Actively participate in HR meetings to ensure deployment and process consistency in the field.


  • Knowledge and deep understanding of all aspects of human resources and hotel operations

  • Strong conflict management and consultation skills

  • Promotes an atmosphere of teamwork with the ability to lead by example

  • Builds morale and spirit while instilling an industry leading guest service attitude in all associates

  • Strong customer service orientation and interpersonal communication skills

  • "Hands-on" leadership approach to management and team development

  • Ability to maintain strict confidentiality

  • Must be objective and approachable and able to balance support of management while acting as employee champion

  • Positive presence and command skill



  • Bachelor's degree in human resources, business administration or related field
  • Working knowledge of multiple human resource disciplines including recruiting, talent management, training, compensation practices, performance management, culture development, employee and union relations, federal and state respective employment laws.
  • Professional Human Resources (PHR) certification preferred.
  • Proficient in HR information systems, preferably ADP.
  • High proficiency with Microsoft Office including Outlook, Excel, PowerPoint and Word


About This Employer

Embassy Suites by Hilton Baltimore Inner Harbor

222 St. Paul Place
Baltimore, MD 21202

(410) 727-2222

300 Room All Suite

At A Glance

Welcome to the Embassy Suites Baltimore - Inner Harbor hotel. This convenient all-suite Baltimore hotel offers an ideal location in the heart of the downtown business district, just 10 miles from Baltimore/Washington International Thurgood Marshall Airport (BWI). Enjoy proximity to the famous Inner Harbor, National Aquarium and Science Center, and find shops, dining venues and the Mt. Vernon Cultural District, all within walking distance.

Our Embassy Suites hotel also connects to the Grand Historic Venue, offering 45,000 sq. ft. of elegant meeting space, making it one of the largest and most distinctive facilities in the state of Maryland for both social functions and group meetings.

This stylish Baltimore hotel offers a variety of spacious two-room suites. Check email with complimentary internet access and feel at home with the functional kitchenette. Maintain your exercise regimen in the fitness center and sparkling outdoor pool, then relax tired muscles in the soothing sauna.

  • All-suite hotel in the heart of Baltimore's downtown business district
  • Connected to Grand Historic Venue, offering over 45,000 sq.ft. of meeting space
  • Complimentary cooked-to-order breakfast and Evening Reception
  • Fitness center with yoga studio and sauna
  • Seasonal outdoor pool (open Memorial Day to Labor Day, 8:00am-8:00pm daily)
  • Complimentary high-speed internet access and business center