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General Manager

posted September 14, 2019

Graduate New Haven
New Haven, CT
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About This Job

Collegiate Hotel Group is seeking an experienced General Manager to join the Graduate Hotels® - Graduate New Haven. Graduate Hotels is a hotel collection targeting university-anchored markets across the country that celebrates each town's unique local culture and history.

General Manager Responsibilities Include:

  • Managing budgets and financial plans and controlling expenditure
  • Maintaining statistical and financial records
  • Setting and achieving sales and profit targets
  • Recruiting, training, and monitoring staff
  • Planning work schedules for individuals and teams
  • Meeting and greeting customers
  • Dealing with customer complaints and comments
  • Addressing problems and troubleshooting
  • Ensuring events and conferences run smoothly
  • Supervising maintenance, supplies, renovations, and furnishings
  • Dealing with contractors and suppliers
  • Ensuring security is effective
  • Carrying out inspections of property and services
  • Ensuring compliance with licensing laws, health and safety, and other statutory regulations

EDUCATION AND EXPERIENCE:

  • Minimum of five years' experience as a General Manager at a full service property preferred
  • Bachelor's Degree in Hospitality Management or Business preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to communicate effectively verbally and in writing
  • Demonstrated ability to lead a team
  • Excellent attention to detail
  • Financial savvy
  • Proficient in Microsoft Office products

JOB COMPETENCIES:

  • Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
  • Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
  • Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
  • Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
  • Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
  • Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.

About Us:

The Collegiate Hotel Group is a Division of Schulte Hospitality Group that currently manages the Graduate Hotels® portfolio. Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are currently 13 open and operating hotels across the U.S. and an additional 13 hotels under development slated to open by the end of 2020. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a Chicago-based vertically-integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit graduatehotels.com.

*Collegiate Hotel Group is an Equal Opportunity Employer.

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About This Employer

Graduate New Haven

1151 Chapel Street
New Haven, CT 06511

(475) 207-7070

90 Room Hotel

www.graduatehotels.com

Managed by

Our Hotel

Prepare to be inspired. In our hotel, little moments of surprise and discovery meet you around each corner and down every corridor. Malin + Goetz amenities, complimentary wi-fi and other little luxuries enhance your stay.

A local landmark, Graduate New Haven sits in the heart of downtown, across the street from the Yale School of Art and steps from all the best shops, restaurants, galleries and theaters. Formerly the Hotel Duncan, our lodgings are steeped in history. Discover nods to campus icons and old-world details throughout.

Add some local flair to your next event and host your gathering at New Haven mainstay, the Old Heidelberg. Conveniently located in the heart of downtown, the private dining room accommodates up to 100 guests.