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Bell Staff Part-Time

posted September 26, 2019

Radisson Hotel & Conference Center Green Bay
Green Bay, WI
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Be willing to open new doors to new experiences and to step boldly forth to explore new horizons.
763378 l

About This Job

Job overview

As a member of the Bellstaff, you will fill a vital role in ensuring guest satisfaction through assisting guests by carrying baggage to and from hotel rooms, disseminating information about the hotel’s facilities and room’s amenities, and coordinating certain aspects of guests’ arrivals and departures in order to maximize guest satisfaction.  Operate shuttle to and from destinations in accordance to daily schedule or as needed.

The ideal candidate will: 

  • Be incredibly friendly, customer centric, love to smile and have knowledge of the hotel facilities, preferably have hotel experience.
  • Welcomes guests upon drive-up arrival and when directing guests to their rooms.
  • Assists incoming and outgoing guests carrying baggage to and from their rooms; explains features of room to guest ensuring that all equipment is functioning properly; gives location of ice and vending machines; reviews safety procedures.
  • Is knowledgeable and informs guests of upcoming events/ functions in the hotel and in the surrounding area (including times, dates, and costs). Is very familiar with the area and provides guests with local directions in a courteous and accurate manner.
  • Ensures baggage is secured and tagged at guest request to store baggage.
  • Oversees the arrival of guest packages. Ensure they are all logged and delivered to the guest in a timely manner.  Responds to guest needs including delivery of guest mail/messages, left behind items and any other requests received from guests or Guest Services staff.
  • Responds quickly to guest requests or complaints in a friendly manner and ensures appropriate action is taken.  Reports necessary complaints and issues to proper management. Follows up to ensure guest satisfaction.
  • Ensures the lobby, entrance, and drive-up areas are always presentable and free from trash, food, etc. and that furniture is in place.
  • Provides a professional image at all times through appearance and dress.
  • Valid driver license with an acceptable driving record in accordance with our Driver Safety Program Policy.

Note: Other duties as assigned by supervisor or management.


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About This Employer

Radisson Hotel & Conference Center Green Bay

2040 Airport Drive
Green Bay, WI 54313

(920) 494-7300

353 Room Hotel

www.radisson.com

Our Hotel

Featuring 353 spacious hotel rooms and suites, seven dining options and outstanding amenities like free Wi-Fi, a fitness center and a free shuttle to GRB airport and nearby corporate offices, the Radisson Hotel & Conference Center Green Bay is an exceptional choice for any travelers upcoming visit.

If guests need to be productive, they can take advantage of our on-site business center and 30,000 square feet of event facilities. Relaxation awaits guests in our soothing whirlpool tub, sauna and indoor pool. Alternatively, head to the adjacent Oneida Casino for lots of fun and excitement.

Guests can enjoy some of the best dining in Green Bay at our hotel's multiple on-site restaurants. Have a family meal at Vince Lombardi's Legendary Sports Bar & Grill, savor Asian specialties at Noodle Bar or enjoy Wisconsin-style favorites at Pine Tree Grill. 

About Aimbridge Hospitality

At Aimbridge Hospitality, bigger really is better!  Now is a great time to join Aimbridge, the largest hotel management company in North America.  Currently with approximately 30,000 Associates and a diverse portfolio of more than 800 hotels and resorts, we are continuing to grow and expand!  Scale means opportunity, and here’s what that looks like at Aimbridge:

  • Culture – At Aimbridge we have high expectations for results and performance. That’s why we value passionate and service minded people who love to be challenged and who desire opportunities to directly contribute to the overall success of the Company.
  • Careers – We invest in training, technology, and talent. Through a collaborative and supportive approach, Aimbridge can take you where you want to go!  When you join Aimbridge, your professional network will instantly expand.  You’ll become part of industry history as Aimbridge Hospitality secures its place as not only the largest third-party manager of hotels and resorts, but also the best!
  • Community – Being good corporate citizens is something we take seriously at Aimbridge. Impact and connection is what it’s all about!  We engage internally and externally in a variety of ways to make a positive difference for each other, and within our local communities.